No support for Canon ip4200 printer, WHY?

Question

No support for Canon ip4200 printer, WHY?

Both my Macs (MacMini Server on 10.9.5 and MacBook Pro 2009 on 10.10.3) have ceased to function with my CANON ip4200 printer. This printer is in good working order when connected to my neighbours PC. Additionally, I recently tried to print from the MacBook Pro at a friends house, also with an ip4200. The

printer immediately broke and will no longer work with his Snow Leopard Mac. I see from the Canon website that there is no driver for either 10.9 or 10.10.

What is going on here, brute force marketing?

Mac mini, Mac OS X (10.6.7)

Posted on May 18, 2015 3:02 AM

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Answer 1

Imp68

Level 4

2,672 points

May 18, 2015 3:45 AM in response to colinfromwien

You'd have to ask Canon why they don't want to support a **10 year old printer.**

In the mean time... http://gimp-print.sourceforge.net/index.php

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Answer 2

May 18, 2015 8:48 AM in response to Imp68

Thanks but Gimp Print is already installed, no change.

10 years old but still going strong on the "dark side"

What happened to the Apple driver, cups?

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Answer 3

greg sahli

Level 7

25,508 points

May 18, 2015 11:23 AM in response to colinfromwien

Apple doesn't make drivers - it just makes them available via App Store & Software Update.

And CUPS = common unix printing system - it's the core of OS X's printing system (as well as for linux and other unix-like OSs).

Since this document shows the same driver for many iPxxx printers, I think you should try a nearby model number. Maybe it will work.

OS X: Printer and scanner software available for download - Apple Support

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Answer 4

May 18, 2015 12:56 PM in response to greg sahli

I installed the ip4800 driver, now the driver window (which still says ip4200) shows very slowly % printed but nothing happens with the printer. This is on my

Mavericks machine and is exactly what happened when I plugged my Yosemite MBP into my friends ip4200. Weird.

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Answer 5

Eric Root

Level 10

685,341 points

May 18, 2015 1:36 PM in response to colinfromwien

If you haven't done so already, try resetting the printing system.

OS X Mavericks: Reset the printing system also Yosemite

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Answer 6

May 21, 2015 10:58 AM in response to Eric Root

Well, I´ve done everything suggested plus 1)Repaired Permissions, 2)Ran Disk Warrior 5, 3) Ran Sophos AV, 4)Ran MacScan and did a lot of web searching. I backtrack now to the point where it all started.

When I plugged my MBP into my friends ip4200 printer, this was the first time I had tried to print from the MBP since the 10.10.3 update. 1st try "printer not connected" message, even though the printer powered up with the print command. Repaired permissions tried again, same result. Gave up and plugged into my friends MBP running "Snow Leopard" everything was normal until it tried to print at which point the paper feed made a horrible noise and got no further. After

a lengthy and thorough inspection of the printer no mechanical damage was found.

Back to the present and my two machines. Both now do the same as described above. I suspect that the printer firmware got modified at some recent time.

I would very much like to hear from anybody who has had similar issues with this OS/Printer combination. I have now trashed two perfectly good printers.

APPLE PLEASE RESPOND I WANT MY PRINTER BACK.

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