HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

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andrewfromberrima

Q: Mail app in iPad shows messages waiting but no messages visible


Mail icon on iPad shows unread messages but when opened, Mail shows no messages

iPad 2, iOS 8.3, Problem occured followup iOS update

Posted on May 18, 2015 3:23 AM

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Q: Mail app in iPad shows messages waiting but no messages visible

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  • Helpful answers

  • by thunderzzz,Helpful

    thunderzzz thunderzzz May 18, 2015 3:41 AM in response to andrewfromberrima
    Level 6 (8,379 points)
    Notebooks
    May 18, 2015 3:41 AM in response to andrewfromberrima

    Try to reset your device. This won't delete your data stored on device.

    • Press and hold the Sleep/Wake button
    • Press and hold on the Home button
    • Keep holding both buttons until the display turns off and back on with Apple logo on it.

    Alternatively, you may go to Settings - General - Reset - Reset All Settings