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Cannot get mail the connection to the server failed

I keep receiving a message "cannot get mail the connection to the server failed ". So I can't get any of my new emails on my iPhone five. What can I do?

iPhone 5c, iOS 8.3

Posted on May 18, 2015 8:04 AM

Reply
1 reply

May 18, 2015 8:10 AM in response to DebbieMcKnight

Try to reset your device. This won't delete your data stored on device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

If this will not hiply my check this article:

Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

Hope this will help

Cannot get mail the connection to the server failed

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