cannot send messages from my btconnect account
I get an error message saying 'the connection to the outgoing server smtp.office365.com failed Additional severs can be confiured in settings.
How do i sort this?
iPhone 5s, iOS 8
I get an error message saying 'the connection to the outgoing server smtp.office365.com failed Additional severs can be confiured in settings.
How do i sort this?
iPhone 5s, iOS 8
The SMTP settings in Mail for that account are incorrect if you cannot send but can receive mail on that account
see this
http://www.apple.com/support/iphone/mail/
and the settings are likely these for BT
Host name >>>>mail.btinternet.com
password >>>says optional but use your password
Use SSL >>>on
Authentication>>>password
Server port >>>465
I tried that Wegras by changiing my outgoing mail settings in the way that you suggest but it just says that the username or password is incorrect
Then try remove them and reinsert from account settings
or better delete account and recreate
when you have the detail correct you get a verification tick against each line
I had to re-cconfigure it manually because it wanted to fill in all the information itself. Although I put in identical answers it appears to have fixed it.
thanks!
You're welcome
cannot send messages from my btconnect account