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Macbook Retina Crashes :(

My Macbook Retina, has begun to crash and restart with this error. I can't find any pattern to when it happens.


I have no idea what the error means. I guess its somekind of a hardware fault?



Anonymous UUID: DB6D1592-18A2-9A03-146A-511C2A82DDD6



Mon May 18 17:51:16 2015



*** Panic Report ***

panic(cpu 2 caller 0xffffff8019e1e80a): Kernel trap at 0xffffff7f9b1c994a, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000628, CR3: 0x000000001ca0e000, CR4: 0x00000000001626e0

RAX: 0x0000000000000000, RBX: 0xffffff802c393000, RCX: 0x0000000000000000, RDX: 0x0000000000000628

RSP: 0xffffff814a9b3bc0, RBP: 0xffffff814a9b3c00, RSI: 0x0000000000000000, RDI: 0xffffff802c371000

R8: 0xffffff814a9b3bf0, R9: 0x0000000000000003, R10: 0x0000000000000143, R11: 0x0000000000008ce0

R12: 0x0000000000001002, R13: 0xffffff802c399340, R14: 0xffffff802c371000, R15: 0xffffff80383c1800

RFL: 0x0000000000010287, RIP: 0xffffff7f9b1c994a, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000628, Error code: 0x0000000000000000, Fault CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff814a9b3870 : 0xffffff8019d3a811

0xffffff814a9b38f0 : 0xffffff8019e1e80a

0xffffff814a9b3ab0 : 0xffffff8019e3a443

0xffffff814a9b3ad0 : 0xffffff7f9b1c994a

0xffffff814a9b3c00 : 0xffffff7f9b106aa0

0xffffff814a9b3c50 : 0xffffff7f9b1a475d

0xffffff814a9b3da0 : 0xffffff7f9b17b60f

0xffffff814a9b3e70 : 0xffffff7f9b2e2c00

0xffffff814a9b3ec0 : 0xffffff7f9b0eaad4

0xffffff814a9b3ef0 : 0xffffff801a2d7162

0xffffff814a9b3f40 : 0xffffff801a2d507d

0xffffff814a9b3f80 : 0xffffff801a2d5146

0xffffff814a9b3fb0 : 0xffffff8019e192c7

Kernel Extensions in backtrace:

com.apple.driver.AirPort.Brcm4360(900.19.8)[E6DF5F6D-3476-3BA6-B49B-BAADEC7DF58 0]@0xffffff7f9b0d4000->0xffffff7f9b6aafff

dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[25CEDABE-0952-309D-AC20-A39DF84 9DFB7]@0xffffff7f9b01a000

dependency: com.apple.iokit.IO80211Family(700.52)[13EA5B53-E76C-3F27-A9CA-6D3B59AE6F44]@0xf fffff7f9b021000

dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f9a524000

dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7f9a8ce000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

14A389



Kernel version:

Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61

Kernel slide: 0x0000000019a00000

Kernel text base: 0xffffff8019c00000

__HIB text base: 0xffffff8019b00000

System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)



System uptime in nanoseconds: 49019971044095

last loaded kext at 45556325901944: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7f9c289000, size 28672)

last unloaded kext at 46618372072367: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7f9c289000, size 20480)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDA 266.5

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.0f10

com.apple.driver.AGPM 100.14.37

com.apple.driver.ApplePlatformEnabler 2.1.0d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleCameraInterface 5.23.0

com.apple.driver.AppleBacklight 170.4.12

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleMCCSControl 1.2.10

com.apple.driver.AppleIntelHD5000Graphics 10.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleIntelFramebufferAzul 10.0.0

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.5.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 705.4.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.5

com.apple.driver.AppleAHCIPort 3.0.7

com.apple.driver.AirPort.Brcm4360 900.19.8

com.apple.driver.AppleUSBXHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.DspFuncLib 266.5

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAudioFamily 200.6

com.apple.vecLib.kext 1.2.0

com.apple.kext.triggers 1.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOSurface 97

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.8.0d49

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10

com.apple.iokit.IOBluetoothFamily 4.3.0f10

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleHDAController 266.5

com.apple.iokit.IOHDAFamily 266.5

com.apple.driver.AppleSMC 3.1.9

com.apple.AppleGraphicsDeviceControl 3.7.21

com.apple.iokit.IOAcceleratorFamily2 156.4

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0

com.apple.iokit.IOUSBMassStorageClass 3.7.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.iokit.IOAHCIFamily 2.7.0

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.1

com.apple.iokit.IO80211Family 700.52

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 705.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 389.1

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro11,1, BootROM MBP111.0138.B11, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f68

Graphics: Intel Iris, Intel Iris, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.124.12.8)

Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SD0128F, 121,33 GB

USB Device: Internal Memory Card Reader

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on May 18, 2015 8:58 AM

Reply
1 reply

May 18, 2015 11:58 AM in response to frederikreher

I guess its somekind of a hardware fault?

Correct.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.

Print the first page of the panic report and bring it with you.

Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

Macbook Retina Crashes :(

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