Movies do not download after they have been paid and can not erase them either.

Mayte

I would read through these first, then decide which most closely applies to your situation - ÇÇÇ

1. Resume interrupted iTunes Store downloads - Apple Support

   https://support.apple.com/en-us/HT204312

   Apple Inc.

   
   

   Mar 19, 2015 - Learn how to restart a download of music, movies, or TV shows from the iTunes Store if the download gets interrupted.

2. Advanced iTunes Store troubleshooting - Apple Support

   
   

   https://support.apple.com/en-us/HT203361

   Apple Inc.

   
   

   7 hours ago - If you are having issues accessing the iTunes Store after updating to the latest version ... would help troubleshooting any iTunes Store issues most efficiently. ..... To resolve, download the latest version of iTunes for Windows at ...

3. iTunes Store: "Error (-50)" when downloading purchased ...

   
   

   https://support.apple.com/en-us/HT203200

   Apple Inc.

   
   

   Mar 20, 2015 - This alert may appear when you try to download purchased content from the iTunes Store: "There was an error downloading your purchased ...

4. Report a problem with an item purchased from the iTunes ...

   
   

   https://support.apple.com/en-us/HT204084

   Apple Inc.

   
   

   Mar 30, 2015 - To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:.