Chiyami

Q: How to remove malware on OS X 10.10.1

I was googling "Watch Unfriended" and I clicked on the first link that popped up. I downloaded the movie and all the stuff, but then when I got on chrome again my homepage turned to "http://search.texiday.com/?c=1&v=insMac&t=1505&ap=791900002&r=91cfa4d1e2b99b6494 9deb99d4560eb9" and it was like that for safari and firefox.

 

When I google something "Products for [Whatever I searched]" would show up in the results and random pages and popups like "Mackeeper" would appear.
Is there any way to fix this? (I'm on OS X Yosemite 10.10.1)


I also tried resetting everything to default in Chrome, didn't work Dx

 

Thanks c:

MacBook Air, OS X Yosemite (10.10.1)

Posted on May 18, 2015 1:37 PM

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Q: How to remove malware on OS X 10.10.1

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  • Helpful answers

  • by Niel,Solvedanswer

    Niel Niel May 18, 2015 1:38 PM in response to Chiyami
    Level 10 (311,961 points)
    May 18, 2015 1:38 PM in response to Chiyami

    Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you'd rather not remove it manually, you can instead run Adware Medic; this link is a direct download.

     

    (127564)

  • by Kappy,Helpful

    Kappy Kappy May 18, 2015 1:40 PM in response to Chiyami
    Level 10 (270,334 points)
    Desktops
    May 18, 2015 1:40 PM in response to Chiyami

    Helpful Links Regarding Malware Problems

     

    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.

     

    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.

     

    The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.

     

    Fix Some Browser Pop-ups That Take Over Safari.

     

    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.

     

    Quit Safari

     

    Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.

     

    Relaunch Safari

     

    If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.

     

    This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

  • by MadMacs0,

    MadMacs0 MadMacs0 May 18, 2015 1:59 PM in response to Chiyami
    Level 5 (4,791 points)
    May 18, 2015 1:59 PM in response to Chiyami

    Chiyami wrote:

     

    (I'm on OS X Yosemite 10.10.1)

    I can't think of any good reason to not upgrade to 10.10.3 as there were a ton of bug fixes and security updates just in 10.10.2.

  • by Chiyami,

    Chiyami Chiyami May 18, 2015 7:46 PM in response to Kappy
    Level 1 (0 points)
    May 18, 2015 7:46 PM in response to Kappy

    I removed the extension, the ads and popups have stopped.
    There is still the Products for [What I searched] on Chrome though. (I mostly use chrome)
    Is that something from chrome or a part of the annoying problem?
    Thanks c:

  • by Chiyami,

    Chiyami Chiyami May 18, 2015 7:50 PM in response to Niel
    Level 1 (0 points)
    May 18, 2015 7:50 PM in response to Niel

    I used the download thing, it's removed now. Thanks so much!