Q: iPhone 6 won't sync as software ios8.2 and old phone was 8.3

I Just got an iphone6 but can't sync with old iphone5 as software on new phone is 8.2 while old phone was 8.3. Don't want to lose any pics or texts so what do I do to transfer all to new phone?

Posted on May 18, 2015 2:53 PM

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by joe_7399,

joe_7399 May 20, 2015 2:12 PM in response to fbhoy75
Community Specialists

May 20, 2015 2:12 PM in response to fbhoy75

Hi fbhoy75,

Welcome to the Apple Support Communities!

I understand that your new iPhone is running an older version of iOS than your old iPhone and you would like to transfer the information from the old iPhone to new iPhone. In this situation I would recommend reading over the attached article for information on how to proceed.

iOS: Unable to restore from backup of a newer device - Apple Support

Best regards,
Joe
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Q: iPhone 6 won't sync as software ios8.2 and old phone was 8.3

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by joe_7399,

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