Mail app won't reconnect until computer restarted.

Question

Mail app won't reconnect until computer restarted.

I'm using Mavericks 10.9.5 and Mail 7.3.

Recently I got a funny behavior a few times. I occasionally lose my internet connection (supplied via USB). Just a signal loss, as no cables are disconnected. My other apps and mail accounts will disconnect like normal. When I get the connection back, EVERY APP EXCEPT MAIL will reconnect to the internet fine. Mail refuses. I have accounts on multiple services in Mail and all behave the same. I can not "take all accounts online" = nothing. I cannot restart Mail = nothing. I have to restart the entire computer.

Ideas?

MacBook Pro (17-inch Mid 2010), OS X Mavericks (10.9.5)

Posted on May 19, 2015 2:35 PM

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Answer 1

May 19, 2015 3:11 PM in response to Scott Bernard

*Edit

Logout/in failed as well.

Mail Connection Doctor says it WAS able to connect to the internet, but none of my mail SERVERS were connect.

This time RESTART of entire machine failed as well.

ALL of these servers come up fin via iPhone on the SAME signal.

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Answer 2

Eric Root

Level 10

684,039 points

May 20, 2015 11:23 AM in response to Scott Bernard

Troubleshooting Apple Mail

Troubleshooting sending and receiving email messages

Troubleshooting sending email messages

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Answer 3

May 20, 2015 12:51 PM in response to Eric Root

I don't think you understand.

This is not a sending/receiving issue.

This is also not a configuration issue.

The current configurations for each account are 100% successful BEFORE the error, and again AFTER a number of entire machine restarts that somehow fix the error. My accounts are on multiple services, in BOTH Imap and Pop, so this is NOT a service, or server side outage.

I already stated that Connection Doctor says Mail _IS_ connected, but the ACCOUNTS somehow do not see the connection.

I have also now eliminated toggling accounts on and off in the Mail>Prefs>Accounts>"account_x" as a possible fix = still nothing

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