Q: I've changed my apple id and it won't change in icloud. I have forgotten my password and it won't send me a email to reset

I have changed my apple id and it won't change in icloud. I can't remember my password and km not receiving emails for a reset. A message is flashing up all the time with my old email on. It has changed on everything else but icloud

iPhone 4S

Posted on May 19, 2015 2:45 PM

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Q: I've changed my apple id and it won't change in icloud. I have forgotten my password and it won't send me a email to reset

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by mario49,

mario49 May 21, 2015 12:35 PM in response to leighfromsunderland
Community Specialists

May 21, 2015 12:35 PM in response to leighfromsunderland

Hey leighfromsunderland,

Thanks for the question. If I understand correctly, you are not receiving a reset email. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

If you didn't receive your verification or reset email - Apple Support

What to do after you change your Apple ID email address or password - Apple Support
iCloud

Update your Apple ID or password on your iPhone, iPad, iPod touch, Mac, PC, and Apple TV.

Thanks for using Apple Support Communities.
Have a good one,
Mario
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by iCensored,

iCensored May 21, 2015 12:37 PM in response to leighfromsunderland
Level 1 (80 points)

May 21, 2015 12:37 PM in response to leighfromsunderland

Did you sign out of iCloud before changing your email? If not you'll have to change your email back, log out, then change your email again. iCloud doesn't just update your email across devices for security reasons.
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Q: I've changed my apple id and it won't change in icloud. I have forgotten my password and it won't send me a email to reset

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by mario49,

iCloud

by iCensored,

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