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cweinbl
Level 1 (0 points)

Q: New iPod Touch stops playing through Sony Home Theater System dock

When docked with my home theater system (Sony), the iPod Touch plays for about a minute or two and then the iPod goes into pause mode. When I press "play" the iPod plays, but through its own speakers, not the docked home theater system. The iPod is in good working order. I reset and then completely erased the iPod with no joy. The Sony home theater system is also working just fine. Why does my iPod Touch stop playing?

iPod touch, iOS 8.1.2, iPod Docking Problem

Posted on May 19, 2015 3:46 PM

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cweinbl

Q: New iPod Touch stops playing through Sony Home Theater System dock

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  • by lllaass,

    lllaass lllaass May 19, 2015 3:50 PM in response to cweinbl
    Level 10 (190,808 points)
    Apple Watch
    May 19, 2015 3:50 PM in response to cweinbl

    Did it work before?

    Have yo went to Sony's support site?

    - Inspect the dock connector on the iPod and dock for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

  • by cweinbl,

    cweinbl cweinbl May 20, 2015 11:40 AM in response to lllaass
    Level 1 (0 points)
    May 20, 2015 11:40 AM in response to lllaass

    Thanks, Illaas. It works sometimes for a minute or so and the iPod goes into pause mode. When I press play, it plays, but only through the iPod's speakers - not the home theater system. Yes, I checked each connection pin. Nothing broken or bent. I did a reset on the iPod. Still no joy. I did a complete reset (erase the iPod) and then restore. Same result. Sony has nothing useful to say. I've perused through their web sites and spent hours on the phone. I also rebooted my home theater system. Incompatibility between the iPod and the Sony dock comes to mind. But then why would it play perfectly through the Sony for several months and then suddenly stop?

  • by lllaass,

    lllaass lllaass May 20, 2015 12:39 PM in response to cweinbl
    Level 10 (190,808 points)
    Apple Watch
    May 20, 2015 12:39 PM in response to cweinbl

    Did it stop after an iOS update?

    Sometimes an iOS update breaks compatibility.

  • by cweinbl,

    cweinbl cweinbl May 20, 2015 12:55 PM in response to lllaass
    Level 1 (0 points)
    May 20, 2015 12:55 PM in response to lllaass

    I did a complete reset (erased the HD, loaded the operating system and restored my files). Same thing. I can sometimes get it to play through the Sony dock for a minute and then the iPod goes from play to pause by itself.