My iMac is super slow and the pin wheel almost never goes away? It's happened suddenly and was always working smoothly. It's a 2011 iMac with OS X Yosemite 10.10.3. I haven't recently updated or changed anything, this just happened out of the blue. It's very frustrating not being able to do my work. These few sentences alone have taken me about 20 minutes to type. Someone please help! Thanks!
iMac, OS X Yosemite (10.10.3)
Post an EtreCheck report of your system and we can look for obvious causes of your problem.
If this started happening without your having made any changes and without a warning of low disk space, then it's likely that the startup drive, or some other hardware component, is failing. Back up all data immediately, then make a "Genius" appointment at an Apple Store to have the machine tested.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Problem description:
My iMac is very slow and constantly shows the spinning pinwheel of death.
EtreCheck version: 2.2 (132)
Report generated 5/20/15, 9:40 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 10:1:49
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (573.86 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
SimpleDrive PS SimpleTech 500.11 GB
disk2s1 (disk2s1) <not mounted> : 32 KB
disk2s2 (disk2s2) <not mounted> : 29 KB
disk2s3 (disk2s3) <not mounted> : 29 KB
disk2s4 (disk2s4) <not mounted> : 29 KB
disk2s5 (disk2s5) <not mounted> : 29 KB
disk2s6 (disk2s6) <not mounted> : 262 KB
disk2s7 (disk2s7) <not mounted> : 262 KB
disk2s8 (disk2s8) <not mounted> : 262 KB
Wittle Guy (disk2s10) /Volumes/Wittle Guy : 499.97 GB (276.78 GB free)
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Western Digital My Passport 0820 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Big Guy (disk1s2) /Volumes/Big Guy : 999.83 GB (522.17 GB free)
EPSON EPSON WF-3520 Series
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.3) [Click for support]
[not loaded] com.roxio.TDIXController (1.6) [Click for support]
/System/Library/Extensions
[not loaded] com.paceap.kext.pacesupport.master (5.8) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.8 - SDK 10.4) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.8 - SDK 10.-1) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.8 - SDK 10.4) [Click for support]
Startup Items: ℹ️
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]
[running] com.epson.eventmanager.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.paceap.eden.licensed.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
User Login Items: ℹ️
TomTom MySports Connect Application (/Applications/TomTom MySports Connect.app)
iTunesHelper UNKNOWN Hidden (missing value)
FaceTab UNKNOWN (missing value)
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
uTorrent UNKNOWN (missing value)
Alfred UNKNOWN (missing value)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.0.1f2 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.14 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]
Silverlight: Version: 4.0.60129.0 [Click for support]
Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.3.2 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.14 [Click for support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: Java 8 Update 45 Check version
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 425.49 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 34
Oldest backup: 2015-05-03 02:13:06 +0000
Last backup: 2015-05-20 12:51:28 +0000
Size of backup disk: Too small
Backup size 999.83 GB < (Disk used 425.49 GB X 3)
Top Processes by CPU: ℹ️
28% systemstatsd
3% WindowServer
0% mdworker(9)
0% fontd
0% loginwindow
Top Processes by Memory: ℹ️
520 MB com.apple.WebKit.WebContent(2)
347 MB kernel_task
319 MB softwareupdated
152 MB Google Drive
111 MB Safari
Virtual Memory Information: ℹ️
239 MB Free RAM
3.76 GB Used RAM
8 MB Swap Used
Diagnostics Information: ℹ️
May 19, 2015, 11:36:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2015-05-19-233650_[redacted].crash
May 19, 2015, 11:34:11 PM Self test - passed
May 19, 2015, 02:02:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-05-19-140209_[reda cted].crash
Your computer does not have enough RAM to run everything installed. Upgrade the RAM, when you do please only use Crucial or OWC (www.macsales.com), iMacs are sensitive to RAM and both vendors only provide high quality proven products. Installing it will take a screwdriver and about 10 minutes.
To reinforce what I wrote earlier, there is absolutely no chance that your problem is caused by insufficient memory. None.
I increased the RAM, and still the problem persists. I'm verified and repaired all disks. I've restarted, unplugged about a million times. Spinning pin wheel and super sluggish/slow persists. I've done the "Hardware Test" with the disk that came with my Mac and it found no problems with any hardware. What the heck is causing this problem?
Try ditching ALL Googlewares. They are ALL a serious resource hogs on the OS X system.
The additional benefit is that you'll stop Google from mining your data when you surf the web
https://support.google.com/chrome/answer/95319?hl=en
https://support.google.com/drive/answer/2375081?hl=en
If you do not like Apple's Safari web browser, download, install and try Mozilla FireFox, instead.
http://www.mozilla.org/en-US/firefox
The current, up-to-date version of FireFox is fully compatible with OS X and is regularly updated by the great developers of the Mozilla group.
I have, also, stopped using the Google search engine regularly (due to Google's privacy policies or lack thereof) and I now use DuckDuckGo as my default search engine.
Also, try removing all of these.
They are all out of date anyways and may no longer be compatible with OS X Yosemite.
/System/Library/Extensions
[not loaded] com.paceap.kext.pacesupport.master (5.8) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.8 - SDK 10.4) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.8 - SDK 10.-1) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.8 - SDK 10.4) [Click for support]
PACESupport: Path: /Library/StartupItems/PACESupport
I missed this
Launch Daemons
[loaded] PACESupport.plist [Click for support]
Also,
Newer versions of OS X do not like using startup/login items any longer and you have too many and some apps are no longer loading or responding like
Facetab, uTorrent and Alfred.
These apps may no longer be compatible with OS X Yosemite.
You need to get the user startup/login items to less than six items.
Add or remove automatic items Choose Apple menu > System Preferences, then click Users & Groups. Select your user account, then click Login Items. Do one of the following: Click Add below the list on the right, select an app, document, folder, or disk, then click Add.If you don’t want an item’s windows to be visible after login, select Hide. (Hide does not apply to servers, which always appear in the Finder after login.) Select the name of the item you want to prevent from opening automatically, then click Delete below the list on the right.
How do I fix the spinning wheel of death?
