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stasfromдонецк
Level 1 (0 points)

Q: Hello,Help me please))

Hello, I need your help, I have long use Apple technology, I do not have a single device, but the situation which, not long ago I bought a second ipad (serial number DV*******KPH) the guy over the Internet, used it to ios 7.0, introduced in your icloud settings ********.comflogged (Nazarova1) and everything was fine, but decided to upgrade to 8.3 as the device then asked the old master flogged *******.com and I did not know him, and I can not to find it, looking for a week !!! please help me what to do, I live in Ukraine (Kyiv) is not your official representative in this I was forced to call in Russia Moscow, but they could not help me, write what I do in the mail or *********.com mail address *********.com these my two




<Edited by Host>

iPad 2, iOS 8.3, DVPHN05LDKPH

Posted on May 20, 2015 4:15 AM

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stasfromдонецк

Q: Hello,Help me please))

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  • Helpful answers

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 May 20, 2015 1:05 AM in response to stasfromдонецк
    Level 9 (78,515 points)
    iTunes
    May 20, 2015 1:05 AM in response to stasfromдонецк

    It's a really bad idea to post your email addresses - it's an invitation to spam - and I've asked the Hosts to remove them.

     

    Your iPad was 'Activation Locked' by the previous owner. Only he can unlock it; if you cannot contact him I'm afraid that it is impossible for you to unlock it. Apple cannot unlock it for you. There is no way you can get round this. I'm sorry, but your iPad is now useless.

  • by Briansyddall,

    Briansyddall Briansyddall May 20, 2015 5:22 AM in response to stasfromдонецк
    Level 6 (9,365 points)
    Apple Watch
    May 20, 2015 5:22 AM in response to stasfromдонецк

    Hi If you bought ipad off a site like  Ebay ask for your money back To many people buy iPhones/ iPads that are Apple ID locked When someone sells a iPhone / iPad they need to turn off find my iPhone in settings this removes device from there Account So then it can be set up by new user . Ipad could be lost/stolen. Cheers Brian