firedog121

Q: 2015 macbook pro keeps crashing

Hi guys I have a new 13" Macbook pro that has the new trackpad so is very new. It keeps crashing on me I am new to the apple world when it comes to crash reporting so please be gentle with me. I need a basic approach on how to find the error file and upload it to here.

 

Regards

 

 

Iain

MacBook Pro, iOS 8.3, 2015 model with new track pad

Posted on May 19, 2015 11:39 PM

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Q: 2015 macbook pro keeps crashing

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  • Helpful answers

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE May 20, 2015 4:23 AM in response to firedog121
    Level 9 (52,516 points)
    Mac OS X
    May 20, 2015 4:23 AM in response to firedog121

    Look at this support article, follow the instructions and post the kernel panic report:

     

    https://support.apple.com/en-us/HT201753

     

    Ciao.

  • by Linc Davis,

    Linc Davis Linc Davis May 20, 2015 7:47 AM in response to firedog121
    Level 10 (208,000 points)
    Applications
    May 20, 2015 7:47 AM in response to firedog121

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.

    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • by firedog121,

    firedog121 firedog121 May 20, 2015 8:55 PM in response to firedog121
    Level 1 (0 points)
    May 20, 2015 8:55 PM in response to firedog121

    Anonymous UUID:       D833EF4C-D87E-3CE7-C66C-3BBF6FF3083E

     

     

    Thu May 21 00:08:43 2015

     

     

    *** Panic Report ***

    panic(cpu 2 caller 0xffffff8016c17cc2): Kernel trap at 0xffffff7f97ff5c29, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000014, CR3: 0x0000000019937000, CR4: 0x00000000003627e0

    RAX: 0x0000000000000014, RBX: 0xffffff811a3be054, RCX: 0x0000000000000030, RDX: 0x0000000000000003

    RSP: 0xffffff81225fb940, RBP: 0xffffff81225fbd90, RSI: 0xffffff7f982d97c6, RDI: 0xffffff811a3be0b3

    R8:  0x000000000000003d, R9:  0xffffff811a3be800, R10: 0xffffff8017312f48, R11: 0xffffff81225fba80

    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff811a3be0b2, R15: 0xffffff811a3be054

    RFL: 0x0000000000010216, RIP: 0xffffff7f97ff5c29, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000014, Error code: 0x0000000000000002, Fault CPU: 0x2

     

     

    Backtrace (CPU 2), Frame : Return Address

    0xffffff81225fb5f0 : 0xffffff8016b2bda1

    0xffffff81225fb670 : 0xffffff8016c17cc2

    0xffffff81225fb830 : 0xffffff8016c34b73

    0xffffff81225fb850 : 0xffffff7f97ff5c29

    0xffffff81225fbd90 : 0xffffff7f97ff3f85

    0xffffff81225fbe10 : 0xffffff7f97fbea47

    0xffffff81225fbe70 : 0xffffff7f981335c2

    0xffffff81225fbec0 : 0xffffff7f97f36492

    0xffffff81225fbef0 : 0xffffff80170d5d3d

    0xffffff81225fbf40 : 0xffffff80170d3bad

    0xffffff81225fbf80 : 0xffffff80170d3ca6

    0xffffff81225fbfb0 : 0xffffff8016c125b7

          Kernel Extensions in backtrace:

             com.apple.driver.AirPort.Brcm4360(930.37.3)[3F2DB810-F6E9-3A4B-AE4F-0D4AAB0DE13 F]@0xffffff7f97f20000->0xffffff7f98505fff

                dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[195AAC0A-1684-36C5-8951-6E46376 023DD]@0xffffff7f97e66000

                dependency: com.apple.iokit.IO80211Family(730.60)[FF170A59-6AC0-3DB7-802D-B0796B2E9FE6]@0xf fffff7f97e6d000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f97324000

                dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7f9747e000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    14D136

     

     

    Kernel version:

    Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

    Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

    Kernel slide:     0x0000000016800000

    Kernel text base: 0xffffff8016a00000

    __HIB  text base: 0xffffff8016900000

    System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)

     

     

    System uptime in nanoseconds: 11510372448082

    last loaded kext at 148604219041: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f991a4000, size 389120)

    last unloaded kext at 364077165811: com.apple.driver.AppleIntelLpssI2C 2.0.56 (addr 0xffffff7f98ad5000, size 36864)

    loaded kexts:

    com.asix.driver.ax88772 1.3.0

    com.apple.filesystems.smbfs 3.0.1

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.ApplePlatformEnabler 2.2.0d4

    com.apple.driver.AGPM 110.19.5

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleHDA 272.18

    com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

    com.apple.driver.AppleThunderboltIP 2.0.2

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

    com.apple.driver.AppleCameraInterface 5.33.0

    com.apple.driver.AppleBacklight 170.7.4

    com.apple.driver.AppleMCCSControl 1.2.11

    com.apple.driver.AppleSMCLMU 2.0.7d0

    com.apple.driver.AppleLPC 1.7.3

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleIntelBDWGraphics 10.0.6

    com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.0.6

    com.apple.driver.AppleUSBCardReader 3.5.5

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

    com.apple.BootCache 36

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.driver.AppleTopCaseHIDEventDriver 67

    com.apple.driver.AirPort.Brcm4360 930.37.3

    com.apple.driver.AppleUSBXHCI 710.4.11

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.nke.applicationfirewall 161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.kext.triggers 1.0

    com.apple.driver.DspFuncLib 272.18

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.driver.AppleGraphicsControl 3.10.22

    com.apple.driver.AppleHDAController 272.18

    com.apple.iokit.IOHDAFamily 272.18

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

    com.apple.iokit.IOBluetoothFamily 4.3.4f4

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.iokit.IOSerialFamily 11

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.iokit.IOSurface 97.4

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.AppleGraphicsDeviceControl 3.10.22

    com.apple.iokit.IOAcceleratorFamily2 156.14

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

    com.apple.iokit.IOUSBMassStorageClass 3.7.2

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.CoreStorage 471.20.7

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleHIDKeyboard 176.2

    com.apple.driver.AppleHSSPIHIDDriver 41.3

    com.apple.driver.AppleMultitouchDriver 263.9.1

    com.apple.driver.AppleThunderboltNHI 3.1.7

    com.apple.iokit.IOThunderboltFamily 4.2.2

    com.apple.iokit.IO80211Family 730.60

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.AppleHSSPISupport 41.3

    com.apple.driver.AppleIntelLpssSpiController 2.0.56

    com.apple.driver.AppleIntelLpssGspi 2.0.56

    com.apple.driver.AppleIntelLpssDmac 2.0.56

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 396

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.corecrypto 1.0

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    Model: MacBookPro12,1, BootROM MBP121.0167.B02, 2 processors, Intel Core i5, 2.9 GHz, 8 GB, SMC 2.28f6

    Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.15.166.24.3)

    Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports

    Network Service: USB Ethernet, Ethernet, en5

    Network Service: Wi-Fi, AirPort, en0

    Serial ATA Device: APPLE SSD SM0512G, 500.28 GB

    USB Device: Internal Memory Card Reader

    USB Device: AX88772C

    USB Device: Bluetooth USB Host Controller

    Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE May 21, 2015 2:41 AM in response to firedog121
    Level 9 (52,516 points)
    Mac OS X
    May 21, 2015 2:41 AM in response to firedog121

    This may be the cause of the kernel panic:

    Screen Shot 2015-05-21 at 5.39.39 AM.png

    Uninstall it and see if the panics stop.

     

    Ciao.

  • by firedog121,

    firedog121 firedog121 May 21, 2015 5:16 AM in response to OGELTHORPE
    Level 1 (0 points)
    May 21, 2015 5:16 AM in response to OGELTHORPE

    Would that happen to be for cheap USB ethernet adapter I bought the other day as it's a com's driver?

     

     

    Regards

     

    Iain

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE May 21, 2015 3:07 PM in response to firedog121
    Level 9 (52,516 points)
    Mac OS X
    May 21, 2015 3:07 PM in response to firedog121

    I cannot say with any certainty.  Connected peripherals are often the causes of kernel panics.

     

    Ciao.

  • by mzdameena,

    mzdameena mzdameena Mar 20, 2016 3:15 PM in response to firedog121
    Level 1 (0 points)
    Mar 20, 2016 3:15 PM in response to firedog121

    Hi,

    I was wondering if that helped your macbook from crashing?  Mine is doing the same.  Can someone please help me too?  Here's my report listed below.

     

    Thanks in advance!

     

     

    Anonymous UUID:       A36B9819-3EE0-B942-443A-F3D570F083C8

     

    Sun Mar 20 17:51:15 2016

     

    *** Panic Report ***

    panic(cpu 0 caller 0xffffff800dc16df2): Kernel trap at 0x0000000000000000, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000006d1e60b9, CR4: 0x00000000001627e0

    RAX: 0xffffff8030a63c00, RBX: 0xffffff8020240000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff

    RSP: 0xffffff811747bb78, RBP: 0xffffff811747bbc0, RSI: 0x0000000000000002, RDI: 0xffffff802f882800

    R8:  0x00000000000002b7, R9:  0xffffff8011b39148, R10: 0x0000000000000000, R11: 0xffffff8020bce960

    R12: 0xffffff800e312f48, R13: 0xffffff800e229750, R14: 0xffffff802f882800, R15: 0xffffff8030a78000

    RFL: 0x0000000000010282, RIP: 0x0000000000000000, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x0

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff811747b820 : 0xffffff800db2ad21

    0xffffff811747b8a0 : 0xffffff800dc16df2

    0xffffff811747ba60 : 0xffffff800dc33ca3

    0xffffff811747ba80 : 0x0

    0xffffff811747bbc0 : 0xffffff7f8fc87a68

    0xffffff811747bc00 : 0xffffff7f8fc96b95

    0xffffff811747bc30 : 0xffffff7f8fc88479

    0xffffff811747bc50 : 0xffffff7f8fced6a8

    0xffffff811747bc70 : 0xffffff7f8fc882dc

    0xffffff811747bca0 : 0xffffff7f8fc966a1

    0xffffff811747bd00 : 0xffffff800e0b6631

    0xffffff811747bd50 : 0xffffff800e0fde62

    0xffffff811747bdc0 : 0xffffff800dbe17de

    0xffffff811747be10 : 0xffffff800db2ef8c

    0xffffff811747be40 : 0xffffff800db139f3

    0xffffff811747be90 : 0xffffff800db2429d

    0xffffff811747bf10 : 0xffffff800dc0231a

    0xffffff811747bfb0 : 0xffffff800dc344c6

          Kernel Extensions in backtrace:

             com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f8fc6c000->0xffffff7f8fcdafff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7f8e324000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f8ed6d000

             com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[193BB947-B51B-3D53-817C-34CEE 56B9E0E]@0xffffff7f8fce9000->0xffffff7f8fd48fff

                dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f8ec56000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7f8e324000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f8ed6d000

                dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f8fc6c000

     

    BSD process name corresponding to current thread: com.apple.WebKit

     

    Mac OS version:

    14F1605

     

    Kernel version:

    Darwin Kernel Version 14.5.0: Tue Sep  1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64

    Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

    Kernel slide:     0x000000000d800000

    Kernel text base: 0xffffff800da00000

    __HIB  text base: 0xffffff800d900000

    System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

     

    System uptime in nanoseconds: 28166708449419

    last loaded kext at 25750663358116: com.apple.iokit.IOBluetoothUSBDFU 4.3.6f3 (addr 0xffffff7f90368000, size 12288)

    last unloaded kext at 25823872546240: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f9030c000, size 16384)

    loaded kexts:

    com.kaspersky.kext.mark.1.0.5 1.0.5

    com.kaspersky.kext.kimul.44 44

    com.kaspersky.nke 1.6.4a15

    com.kaspersky.kext.klif 3.0.4a41

    com.squirrels.airparrot.framebuffer 3

    com.squirrels.driver.AirParrotSpeakers 1.8

    com.apple.filesystems.smbfs 3.0.2

    com.apple.filesystems.autofs 3.0

    com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

    com.apple.driver.ApplePlatformEnabler 2.2.0d4

    com.apple.driver.AGPM 110.19.6

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.driver.AppleHDA 272.18.3

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AudioAUUC 1.70

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AppleIntelHD5000Graphics 10.0.6

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleLPC 1.7.3

    com.apple.driver.AppleIntelFramebufferAzul 10.0.6

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleCameraInterface 5.36.0

    com.apple.driver.AppleThunderboltIP 2.0.2

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.driver.AppleSMCLMU 2.0.7d0

    com.apple.driver.AppleBacklight 170.7.4

    com.apple.driver.AppleMCCSControl 1.2.12

    com.apple.driver.AppleUSBTCButtons 240.2

    com.apple.driver.AppleUSBTCKeyboard 240.2

    com.apple.driver.AppleUSBCardReader 3.5.5

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 36

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.driver.AirPort.Brcm4360 930.37.3

    com.apple.driver.AppleUSBXHCI 710.4.11

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.nke.applicationfirewall 161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.kext.triggers 1.0

    com.apple.driver.DspFuncLib 272.18.3

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.iokit.IOSurface 97.4

    com.apple.driver.AppleHDAController 272.18.3

    com.apple.iokit.IOHDAFamily 272.18.3

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOSerialFamily 11

    com.apple.AppleGraphicsDeviceControl 3.10.25

    com.apple.iokit.IOAcceleratorFamily2 156.16

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.iokit.IOBluetoothFamily 4.3.6f3

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.driver.AppleUSBMultitouch 245.2

    com.apple.iokit.IOUSBHIDDriver 705.4.0

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

    com.apple.iokit.IOUSBMassStorageClass 3.7.2

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.CoreStorage 471.30.1

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 3.1.7

    com.apple.iokit.IOThunderboltFamily 4.2.2

    com.apple.iokit.IO80211Family 730.60

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 398

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

    Model: MacBookPro11,1, BootROM MBP111.0138.B16, 2 processors, Intel Core i5, 2.8 GHz, 8 GB, SMC 2.16f68

    Graphics: Intel Iris, Intel Iris, Built-In

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.166.24.3)

    Bluetooth: Version 4.3.6f3 16238, 3 services, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en0

    Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

    USB Device: Internal Memory Card Reader

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Apple Internal Keyboard / Trackpad

    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Mar 20, 2016 3:25 PM in response to mzdameena
    Level 9 (52,516 points)
    Mac OS X
    Mar 20, 2016 3:25 PM in response to mzdameena

    First get rid of the Kaspersky AV software

     

    \http://support.kaspersky.com/us/11531

     

    See if the panics stop.

     

    Ciao.

  • by mzdameena,

    mzdameena mzdameena Mar 22, 2016 8:25 PM in response to OGELTHORPE
    Level 1 (0 points)
    Mar 22, 2016 8:25 PM in response to OGELTHORPE

    Thank you Ogelthorpe. I've uninstalled it but it just did it again (crashed) but this time there was no kernel panic report log after I logged back in.  Is there a way I can pull a log up manually?  I'm sorry to bother you about this.  

     

    Thank you so much though!

  • by mzdameena,

    mzdameena mzdameena Mar 22, 2016 8:29 PM in response to OGELTHORPE
    Level 1 (0 points)
    Mar 22, 2016 8:29 PM in response to OGELTHORPE

    Also, the "K" icon is gone after the uninstall.  I thought everything would be back to normal.Screen Shot 2016-03-22 at 11.26.58 PM.png

     

    I'm hoping it won't do it anymore. lol

     

    Thanks again.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Mar 23, 2016 3:09 AM in response to mzdameena
    Level 9 (52,516 points)
    Mac OS X
    Mar 23, 2016 3:09 AM in response to mzdameena

    These are the only instructions that I am aware of to log a kernel panic:

     

    https://support.apple.com/en-us/HT201753

     

    Check if there is another one and if so, post it.

     

    Ciao.