multiplex error in iDVD? Can anyone help?

Question

multiplex error in iDVD? Can anyone help?

Hi, Ive been using iDVD for some time and its been great. Now I'm getting 'Multiplex Error' 'There was an error during muxing preparation (project conversion)'. I tried using my old spare Mac but its doing it on that too. On looking for advice I was told to remove the plist file. The only one I could find was 'version.plist' which i removed and then ran a problem checking thing on the Mac which came back with 'no problems found'. Im not very teccy - I'd really appreciate some clear advice on how to fix this. Thanks.

iMac, Mac OS X (10.6.8)

Posted on May 20, 2015 4:13 AM

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Answer 1

Russ H

Level 7

22,432 points

May 20, 2015 4:35 AM in response to Harper Severn

Just to note that while there are some iDVD users who frequent the FCP X forum, there is an activeiDVD forum that should be able give you useful feedback on this.

Although I haven't used the app in a while, I don't recall this error. A search producedthis KB doc that gives the likely cause as problem assets (source files).

Russ

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Answer 2

May 20, 2015 3:12 PM in response to Russ H

Thanks Russ. I'm having trouble accessing this forum because when I click onto it, I get the German site! No idea why and it won't let me change it. I will try again on my other Mac. By the way I printed the advice you gave me last year(!) and it was useful in that it reminded me that I can also use Compressor to burn disks, which Im using as a make do for now. So thanks for that again anyway!

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Answer 3

Russ H

Level 7

22,432 points

May 20, 2015 3:33 PM in response to Harper Severn

Glad to have been able to help back then. Compressor has had a few changes since – all for the better.

iDVD is ordinarily fairly bullet-proof, although it doesn't understand certain formats like anamorphic. What is the video format of the movie you were having issues with?

Russ

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Answer 4

May 21, 2015 1:01 AM in response to Russ H

I export a ProRes 422 master file from Final Cut X, then compress it (as I burn two films to the disk usually), so the films are Quicktime movies on iDVD. Its worked brilliantly for about a year then suddenly I get this error message. I tried starting again from the beginning to make sure the films hadn't got any blips at the start of the process. I tried my old spare Mac, and I had the message on that one too... I tried burning an old iDVD movie I made last year that I know burned fine, and that gets the error message too. Any ideas would be very much appreciated... Its so frustrating.

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Answer 5

Russ H

Level 7

22,432 points

May 21, 2015 5:10 AM in response to Harper Severn

As a fairly quick and easy test, take a short Pro Res movie and bring it into a new iDVD project. From the File menu choose Save as Disk Image. Does that also throw an error message?

Russ

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Answer 6

May 24, 2015 1:39 PM in response to Russ H

Hi Russ, sorry for the delay. Wont bore you with details!

Okay I did that, and I saved as a Disk Image which gave me a img. file with an icon of a hard drive pic. When I tried to play in the DVD player it said 'Data disk there is no title' There was also another file on the desk top with the file name in capitals and underscores. When I tried just playing this in DVD player on the computer it said ' supported disk not available'. Im grateful for any thoughts you might have on what else to try.

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Answer 7

Russ H

Level 7

22,432 points

May 24, 2015 1:44 PM in response to Harper Severn

DDid you double click the disk image to mount it?

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Answer 8

May 24, 2015 1:57 PM in response to Harper Severn

Sorry, I don't know what this means. Probably not. Would you mind elaborating? - thanks.

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Answer 9

May 24, 2015 1:59 PM in response to Harper Severn

I saved as disk image and the file that came up, I tried to burn to disk... ? sorry if I'm being dumb.

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Answer 10

Russ H

Level 7

22,432 points

May 24, 2015 2:07 PM in response to Harper Severn

The first thing to test is whether the disk image was created ok. To do that, Doyle-click the img icon and then launch DVD Player. DVD Player should play it.

russ

edit: double-click

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Answer 11

May 24, 2015 2:32 PM in response to Harper Severn

Okay, Im just saving as disk image again because I got rid of the last one. I will get back to you. Thanks for your continued help.

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Answer 12

May 24, 2015 3:01 PM in response to Harper Severn

No, same error has come up again. "Multiplexer Error" There was an error during muxing preparation (project conversion).

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Answer 13

May 24, 2015 3:02 PM in response to Harper Severn

Sorry - I know this a Final Cut page but anything you can suggest to help is very much appreciated.

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Answer 14

Russ H

Level 7

22,432 points

May 24, 2015 4:37 PM in response to Harper Severn

Interesting. Let's retrace some of the steps.

In QuickTime Player, please open the video file that you're bringing into iDVD Them open the Inspector with the keyboard shortcut, Command-i. When the Inspector window opens, take a screenshot of the Inspector window. (Shift+Command-4 to draw a selection and take a screenshot that will automatically be saved to your Desktop.) Please post the screen shot.

Russ

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Answer 15

May 25, 2015 8:10 AM in response to Russ H

Hi Russ,

So the first screen shot is what I got from the Master file (Quicktime) shared from Final Cut X. I got the muxing error from this in iDVD. I managed to get an 'img' file using the compressed file but the 3rd screen shot is what I get when I double click on the img file and the one below it. When i burned them to disk, they won't play as it says they are data files.

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