HT202097: Using Game Center on your Mac or iOS device
Learn about Using Game Center on your Mac or iOS deviceQ: somebody is connecting to my account without my knowledge, how can i get rid of the devices that i connecting on my account and ga ... somebody is connecting to my account without my knowledge, how can i get rid of the devices that i connecting on my account and games? more
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All replies
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Helpful answers
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May 20, 2015 5:07 AM in response to jayson122287by D.Cohen,Have you tried resetting the devices you think might be affected?
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
If this does not help, restore your devices to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
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May 20, 2015 5:22 AM in response to D.Cohenby jayson122287,i don't have the phone with me. the hacker did, the thing is i have coc games on my phone but it used to log out becaue somebody is trying to open it and i don't have any idea who is it and how can he access my account. I'm trying to change everything on my password in game center even password in my iTunes or i cloud but still he can access it.
i just want to know can can he not access my account? what do i need to change?
Thanks for your prompt reply.
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May 20, 2015 6:25 AM in response to jayson122287by Meg St._Clair,Changing your password should prevent anyone else from using your account.
If you have further concerns, contact Apple Security:
Contact Apple for help with Apple ID account security - Apple Support
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May 20, 2015 6:35 AM in response to Meg St._Clairby jayson122287,I've changed it so many times but still he can access my account, and it ****** me off because he is messing my base in COC cancelling all my upgrades and even throwing all my troops into nonsense.
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May 20, 2015 7:07 AM in response to jayson122287by Meg St._Clair,If someone is using your Apple ID, contact Apple Security using the link I provided.
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May 27, 2015 11:22 PM in response to Meg St._Clairby jayson122287,i change already my password and log in account. But still they have access on my device. Is there any solution that i can delete them
and only my device can open it. Hope you can help me
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May 28, 2015 7:54 AM in response to jayson122287by Meg St._Clair,Contact Apple Security using the link I provided above.