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PRINTER CANON MP600R WONT WORK

Following upgrading my 2010 iMac from Snow Leopard to Yosemite, my Canon MP600R will no longer print. Computer can see printer, showing supply levels, but requests to print answered by message to update software. Call to Canon advise not compatible, and I need to purchase new printer. Models with same facilities cost £150!! Anyone know if there is alternative to get my printer printing? Thanks

iMac, Mac OS X (10.6.6)

Posted on May 20, 2015 5:35 AM

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8 replies

May 20, 2015 10:32 PM in response to johnmd50

You should be able to use the last driver that Canon released for the MP600R that was for OS X 10.8. The driver is not signed for Yosemite so Gatekeeper will block its installation. To get past Gatekeeper, right-click on the installer and select Open from the pop-up menu that appears. Now you will have the option to install the driver.


If you have any issues with using this driver then I suggest you delete the MP600R from Printers & Scanners and then trash the supporting driver files. Do do that, open Finder and select Go > Go to Folder and then type (or copy) the following and then press the Go button.


/Library/Printers/Canon/BJPrinter


Trash all the contents of this folder, restart your Mac and then run the v10.67 driver installer I have linked to above. When the installation is complete, open Printers & Scanners and add the printer again. Hopefully now you will be able to print without error.

May 21, 2015 3:21 AM in response to PAHU

Brilliant. Driver installed from your link without a hitch (and no intervention from Gatekeeper?).Printed Test Page, and a Pages document straight away. It really does leave a bit of a sour taste as far as Canon Support is concerned though.They didn't even suggest trying a more up to date driver, albeit not for Yosemite, they said categorically my MP600R would not work. Could it possibly be it was influenced by suggested purchase of up to date model with same facilities at cost of £150?


Another question has been prompted, although Printer now fine, Scanner not working. MP Navigator won't even open, either from Dock or from Printers & Drivers in System Preferences. Don't know if ok after Yosemite install as I was only trying to get Printer working. Realise different issue, and happy to post separate Question on Forum, but I suspect you may have clue on this also.


Again, many thanks for solving my Printing problem.


John

May 21, 2015 5:48 PM in response to johnmd50

johnmd50 wrote:


It really does leave a bit of a sour taste as far as Canon Support is concerned though.They didn't even suggest trying a more up to date driver, albeit not for Yosemite, they said categorically my MP600R would not work. Could it possibly be it was influenced by suggested purchase of up to date model with same facilities at cost of £150?

The trouble is that you may not be talking to Canon, but an outsourced company acting as the first level support on Canon's behalf - this is what happens in Australia. These support people are okay on Windows but OS X is an unknown to many of them and their knowledge is based on what they read off the same web site that you are looking at. So if that web site does not mention support for Yosemite, then they don't know that you can use the driver written for Mavericks or Mountain Lion on the new OS.

johnmd50 wrote:


Another question has been prompted, although Printer now fine, Scanner not working. MP Navigator won't even open, either from Dock or from Printers & Drivers in System Preferences. Don't know if ok after Yosemite install as I was only trying to get Printer working.

Just an FYI - MP Navigator is not opened via the Scan button that can appear in Printers & Scanners. That Scan button is provided via the ICA scanner driver, which also lets you scan using Image Capture - an application included with OS X. The ICA driver for the MP600R is no longer available so you will have to rely on using MP Navigator to scan.


So the last version of MP Navigator that Canon released was v3.0.5 and was for OS X 10.8. Here's a link. I expect that the version you currently have installed is earlier than this version so delete it from Applications and then install this version. Note that to use MP Navigator you will also need to install the MP600R Scanner Driver, that also was last written for OS X 10.8 but should still install and function on 10.10.

May 22, 2015 10:10 AM in response to johnmd50

Thanks again. Your comments re Canon support is interesting, but if Canon have outsourced to them then Canon is still responsible for the value of the information they provide; ultimately it is their reputation they are entrusting to a third party. I have installed the later version of the Scanner driver, which didn't work initially (or so I thought!). I was though trying g to openNavigator from 'old' link in my Dock. When I tried from the Applications Folder (in Canon Utilities) it opened fine and all is now working fine. I have obviously now copied that link to my Dock to replace the non working one. Thanks again for your help.

Aug 2, 2015 1:54 PM in response to PAHU

Great !

Thank you, your post was really helpful. Now my Mac with Yosemite 10.10.2 recognizes my Canon MP600R again.

I can't understand Canon support being unable to offer such a simple solution instead of just saying "this product is incompatible with the operating system selected... etc" Crazy !

Of course they are pushing people to buy new printers.

PRINTER CANON MP600R WONT WORK

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