Jcannonb

Q: After the Apple Watch 1.0.1 Update, Heart Rate stopped working...

After I updated my Watch to 1.0.1, the heart rate monitor no longer monitors my heart rate in the background.  It only monitors my heart rate when I ask it to take a reading.

 

This is really, really annoying.  Has anyone else experienced this?  It was working perfectly before the update.

Apple Watch, Watch OS 1.0.1

Posted on May 20, 2015 8:18 AM

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Q: After the Apple Watch 1.0.1 Update, Heart Rate stopped working...

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  • by rsbell66,

    rsbell66 rsbell66 Jun 18, 2015 9:35 AM in response to Candice78
    Level 1 (0 points)
    Jun 18, 2015 9:35 AM in response to Candice78

    Ah!

     

    I had read that WatchOS2 reverts to the "proper" HR monitoring, but I haven't been able to confirm that anywhere on Apple's dev site, and as buggy as 2 is I'm not about to install it on my Watch to test it.

     

    Hopefully there will be a new beta next week that is less buggy, and I'll go ahead and install it.

  • by Mario MG,

    Mario MG Mario MG Jun 24, 2015 10:02 AM in response to Jcannonb
    Level 1 (27 points)
    Apple Pay
    Jun 24, 2015 10:02 AM in response to Jcannonb

    Hey folks.... I wrote a letter (a few lines below) to Tim Cook, a week later I got a response from the executive group responsible for responding to letters. The interesting thing was that the lady said she never heard of this issue. She had an Apple Watch but did not use the health functions. I suggest you write to Tim Cook, etc. instead of relying on Apple Feedback and rumors about WatchOS2 fixing this. With the HRM not working, the watch can't possibly figure out what your calories, etc. are doing. The HRM is part of a recipe, it's like making spaghetti and meatballs without water. This is a HUGE problem for me:

    Before 1.01 trashed the HRM:

    • What we loved about the health info was we didn’t have to be proactive, I didn’t need to do anything or start an app, the watch always kept track of my walking, heart rate, calories, etc.
    • The health benefits exceeded our expectations. We wore them when we woke until bedtime. We demonstrated the health benefits to anyone who would listen.
    • My wife has an intermittent racing heart condition and the watch was great at making a record for the doctor, until 1.0.1.

    After 1.01 trashed the HRM:

    • Our heart rate is taken once every 2 to 10 hours, so there is no useful health data anymore, calories, etc.
  • by rsbell66,

    rsbell66 rsbell66 Jun 24, 2015 9:58 AM in response to Mario MG
    Level 1 (0 points)
    Jun 24, 2015 9:58 AM in response to Mario MG

    What email address did you use?

  • by Mario MG,

    Mario MG Mario MG Jun 24, 2015 10:01 AM in response to rsbell66
    Level 1 (27 points)
    Apple Pay
    Jun 24, 2015 10:01 AM in response to rsbell66

    I wrote an actual snail mail letter from my wife and I, sent to 1 Infinite Loop in Cupertino.

  • by cherimc1,

    cherimc1 cherimc1 Jun 24, 2015 10:02 AM in response to Mario MG
    Level 1 (0 points)
    Jun 24, 2015 10:02 AM in response to Mario MG

    Great!  Thanks, I am not sure where to send the letter.  I have a hard time believing they do not realize this is a problem.

  • by Mamoru16 ,

    Mamoru16 Mamoru16 Jul 28, 2015 9:03 PM in response to Jcannonb
    Level 1 (1 points)
    Jul 28, 2015 9:03 PM in response to Jcannonb

    I Guess no new developments...

  • by noxw,

    noxw noxw Aug 1, 2015 9:05 AM in response to Jcannonb
    Level 1 (0 points)
    Aug 1, 2015 9:05 AM in response to Jcannonb

    Come on Apple. You messed up the whole fitness thing for us with update 1.01 and now we have to wait several months for a fix...

     

    I too have no measurements for several hours as well,

    my bpm doubles and is cut in half every now and then (while doing workouts...)

     

    I bought the Watch for health tracking purposes and now I can't use it at all.

  • by douue,

    douue douue Aug 1, 2015 9:14 AM in response to Jcannonb
    Level 1 (0 points)
    Aug 1, 2015 9:14 AM in response to Jcannonb

    On apple website I found this : "In addition, Apple Watch attempts to measure your heart rate every 10 minutes, but won't record it when you're in motion or your arm is moving."

     

    Since the new update, heart rate reading frequencies have changed.


    For me, the watch sync my heart rate every ten minutes when everything's ok.

     

    Go read : Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support

  • by noxw,

    noxw noxw Aug 1, 2015 9:17 AM in response to douue
    Level 1 (0 points)
    Aug 1, 2015 9:17 AM in response to douue

    Yea. This makes totally sense.

    Why would I want to know my heart rate when I am moving...


    Better not move your arm 24/7 to get consistent records.

  • by douue,

    douue douue Aug 1, 2015 9:25 AM in response to noxw
    Level 1 (0 points)
    Aug 1, 2015 9:25 AM in response to noxw

    When your arm is moving, I imagine it's difficult to see your blood flow through your skin. In addition, the watch is also moving a bit on your wrist if you move, it can also influence the reading.

     

    Anyway, I think technology is a bit further then this, they should still work on the heart rate glance of course and I'm sure they actually do.

  • by noxw,

    noxw noxw Aug 1, 2015 9:33 AM in response to douue
    Level 1 (0 points)
    Aug 1, 2015 9:33 AM in response to douue

    Glance works, yes.

    This is actually why I have to manually activate the glance 10 times a day to get any measurements at all (besides work-out records).  And I still have the problem that my heart rate is frequently cut in half and displays 60BPM instead of 120BPM while doing workouts)

     

    I just want the BPM readings from v.1.0 back. The 10minute interval was fine for me and far better than this version.

  • by pagemakers4,

    pagemakers4 pagemakers4 Aug 1, 2015 9:52 AM in response to noxw
    Level 1 (29 points)
    Video
    Aug 1, 2015 9:52 AM in response to noxw

    Agreed and the measuring in V1 had no impact on battery life.

  • by ManuelCatalfamo,

    ManuelCatalfamo ManuelCatalfamo Sep 23, 2015 7:14 AM in response to Jcannonb
    Level 1 (0 points)
    Sep 23, 2015 7:14 AM in response to Jcannonb

    Pair your Watch with another iPhone.

    It worked for me, same issue.

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