Jcannonb

Q: After the Apple Watch 1.0.1 Update, Heart Rate stopped working...

After I updated my Watch to 1.0.1, the heart rate monitor no longer monitors my heart rate in the background.  It only monitors my heart rate when I ask it to take a reading.

 

This is really, really annoying.  Has anyone else experienced this?  It was working perfectly before the update.

Apple Watch, Watch OS 1.0.1

Posted on May 20, 2015 8:18 AM

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Q: After the Apple Watch 1.0.1 Update, Heart Rate stopped working...

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  • by Thomas Forsythe,

    Thomas Forsythe Thomas Forsythe May 23, 2015 5:21 AM in response to D'AnconiaCopper
    Level 1 (0 points)
    May 23, 2015 5:21 AM in response to D'AnconiaCopper

    That's what mine looks like. 11 readings this am in 1 minute. Yesterday it did the same thing and then suddenly quit reading entirely for a few hours.

  • by Thomas Forsythe,

    Thomas Forsythe Thomas Forsythe May 23, 2015 5:30 AM in response to Thomas Forsythe
    Level 1 (0 points)
    May 23, 2015 5:30 AM in response to Thomas Forsythe

    Is there any way to disable the HR monitor for the time being? I do think it's hurting battery life as it insessently hunts for readings.

  • by kirkmc,

    kirkmc kirkmc May 23, 2015 5:36 AM in response to Thomas Forsythe
    Level 1 (44 points)
    iPhone
    May 23, 2015 5:36 AM in response to Thomas Forsythe

    In the Apple Watch app, go to General > Privacy > Motion & Fitness, and turn off Heart Rate.

  • by Thomas Forsythe,

    Thomas Forsythe Thomas Forsythe May 23, 2015 5:51 AM in response to kirkmc
    Level 1 (0 points)
    May 23, 2015 5:51 AM in response to kirkmc

    Thanks!

  • by Thomas Forsythe,

    Thomas Forsythe Thomas Forsythe May 23, 2015 6:02 AM in response to kirkmc
    Level 1 (0 points)
    May 23, 2015 6:02 AM in response to kirkmc

    KIrkmc, I don't see any specific way to turn off just the HR monitor.

  • by papjo,

    papjo papjo May 23, 2015 6:04 AM in response to Thomas Forsythe
    Level 2 (172 points)
    iPad
    May 23, 2015 6:04 AM in response to Thomas Forsythe

    There is a toggle just where he pointed you to. Did that not work?

  • by kirkmc,

    kirkmc kirkmc May 23, 2015 6:05 AM in response to kirkmc
    Level 1 (44 points)
    iPhone
    May 23, 2015 6:05 AM in response to kirkmc

    Sorry, it's not General, it's just Privacy, then Motion & Fitness.

  • by Thomas Forsythe,

    Thomas Forsythe Thomas Forsythe May 23, 2015 6:09 AM in response to kirkmc
    Level 1 (0 points)
    May 23, 2015 6:09 AM in response to kirkmc

    You can toggle off "Fitness Tracking" or "Health". entirely. Is this what you meant?

  • by kirkmc,

    kirkmc kirkmc May 23, 2015 6:10 AM in response to Thomas Forsythe
    Level 1 (44 points)
    iPhone
    May 23, 2015 6:10 AM in response to Thomas Forsythe

    Are you in the Apple Watch app on your iPhone? Go to Privacy, as I said above, Motion & Fitness.

  • by Thomas Forsythe,

    Thomas Forsythe Thomas Forsythe May 23, 2015 6:27 AM in response to kirkmc
    Level 1 (0 points)
    May 23, 2015 6:27 AM in response to kirkmc

    AAh, , it's a little confusing in the Motion and Fitness screen. The body copy and highlited text text for Privacy settings takes you back to the iPhone settings. I see now you can select Motion and Fitness for a deeper menu.

     

    So, disabled for the time being until there's some definitive answer on this. Also, per suggestions in another thread on battery life, I've gone through my notification settings on my phone and disabled many of the "lock screen" notifications. We'll see if that helps Battery life.

  • by Woody_81,

    Woody_81 Woody_81 May 23, 2015 6:56 AM in response to Jcannonb
    Level 1 (0 points)
    May 23, 2015 6:56 AM in response to Jcannonb

    I am having the same problem and so is my wife. I am 100% certain that this is the result of the recent software update 1.0.1. I called Apple Support yesterday and they raised a ticket with their engineers. I'll write a post when I find out what their solution is.

  • by millerrh512,

    millerrh512 millerrh512 May 23, 2015 8:02 AM in response to Woody_81
    Level 1 (0 points)
    May 23, 2015 8:02 AM in response to Woody_81

    How tight are you guys wearing your watch? With the sport band I like to have it one notch looser than the tightest one. On this notch I am able to slide the watch up and down my arm about the width of the watch band. If I go one notch tighter it doesn't move at all and is slightly uncomfortable. Am I wearing it too loosely that it might negatively affect heart readings? Or does that seem right to you guys?

  • by papjo,

    papjo papjo May 23, 2015 8:09 AM in response to millerrh512
    Level 2 (172 points)
    iPad
    May 23, 2015 8:09 AM in response to millerrh512

    I have slim wrists and the 42 SS with the leather band will slide some unless I really strap it down. But I just keep it snug, not tight if that makes sense. I'm not having any issues with the heart measure/recording. Your arm/wrist is going to swell/shrink with different humidity and activity levels, I would not strap it down so tight that it never moves.

     

    The issues the others are reporting on are due to software which, fortunately, I'm not having.

  • by xalypio,

    xalypio xalypio May 23, 2015 8:18 AM in response to millerrh512
    Level 1 (0 points)
    May 23, 2015 8:18 AM in response to millerrh512

    Over the day i keep varying the fit of the band, sometimes a little bit loose maybe half an hour later pretty snug, just how it feels right for the moment. I only once or twice saw that the sensor couldn't measure anything... I think it's pretty forgiving and the band doesn't need to be very tight to work.

     

    Aren't there two sensors anyway? Two holes with green LEDs and two holes for sensors, so that at least one can measure something in the event that the other one is somehow not lying flat on your skin.

  • by Mamoru16 ,

    Mamoru16 Mamoru16 May 23, 2015 9:06 AM in response to Jcannonb
    Level 1 (1 points)
    May 23, 2015 9:06 AM in response to Jcannonb

    This is happening to me as well.  The times that it checks BPM ranges from 20 minutes to a couple of hours.  I can attest that it does not have anything to do with movement since last night I was out for the majority of the evening and it only checked my heart rate a couple of times in a few hours.

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