Safari stopped working on my MacBook Pro but Chrome is working fine. What do I need to do to get safari to start working again?
MacBook Pro with Retina display, OS X Yosemite (10.10.2)
Can you run EtreCheck and post the report here please?
EtreCheck: https://discussions.apple.com/docs/DOC-6173
Problem description:
Safari is not working
EtreCheck version: 2.2 (132)
Report generated 5/20/15, 8:41 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Late 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro10,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 519 - SN = D862393P5E4F95579
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 2560 x 1600
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 4 days 19:7:7
Disk Information: ℹ️
APPLE SSD SM512E disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 400.42 GB (6.63 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 99.00 GB (49.05 GB free)
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
SanDisk USB Flash Drive 16.01 GB
SURFACE (disk1s1) /Volumes/SURFACE : 16.01 GB (15.85 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.1.1) [Click for support]
[not loaded] com.vmware.kext.vmioplug (0090.05.82) [Click for support]
[not loaded] com.vmware.kext.vmnet (0090.05.82) [Click for support]
[not loaded] com.vmware.kext.vmx86 (0090.05.82) [Click for support]
[not loaded] com.vmware.kext.vsockets (90.1.5) [Click for support]
/Library/Extensions/HuaweiDataCardDriver_10_9.kext/Contents/PlugIns
[not loaded] com.MBB.driver.MBBACMData (5.01.01 - SDK 10.8) [Click for support]
[not loaded] com.MBB.driver.MBBActivateDriver (5.01.00 - SDK 10.8) [Click for support]
[not loaded] com.MBB.driver.MBBEthernetData (5.01.01 - SDK 10.8) [Click for support]
Startup Items: ℹ️
HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
VMware Fusion Helper Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Helper.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 400.42 GB Disk used: 393.79 GB
Destinations:
MSHBACKUP [Local]
Total size: 2.00 TB
Total number of backups: 3
Oldest backup: 2015-02-18 09:49:54 +0000
Last backup: 2015-03-28 08:16:07 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 400.42 GB X 3)
Top Processes by CPU: ℹ️
6% syncdefaultsd
4% WindowServer
2% fontd
1% Microsoft Word
0% Mail
Top Processes by Memory: ℹ️
810 MB kernel_task
778 MB com.apple.WebKit.WebContent(19)
475 MB Google Chrome Helper(5)
213 MB Mail
156 MB Safari
Virtual Memory Information: ℹ️
31 MB Free RAM
7.97 GB Used RAM
156 MB Swap Used
Startup disk is almost full.
Go step by step and check.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Backup your computer.
3. Empty Trash.
http://support.apple.com/kb/PH13806
4. Disk space / Time Machine / Local Snapshots
Local backups
http://support.apple.com/kb/ht4878
5. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
6. Re-index Macintosh HD.
This will take a while. Wait until it is finished.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
7.Try OmniDiskSweeper. This will show the storage size details of the items.
https://www.omnigroup.com/more
Select Macintosh HD and click “Sweep Selected Drive” at the bottom.
Be careful. Delete only the files that can be safely deleted. If you are not sure about any file, don’t touch it.
8. Move iTunes and iMovie media folders to an external drive.
iTunes
http://support.apple.com/en-us/HT201562
iMovie
safari is not working while chrome does in my MacBook
