I am trying to do online tests and the site shows the 404 error. I can access it on nexxus, on my iphone, at work on a pc, just not on my mac pro which is where I need it most.

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Level 1

9 points

I am trying to do online tests and the site shows the 404 error. I can access it on nexxus, on my iphone, at work on a pc, just not on my mac pro which is where I need it most.

I am trying to take some online tests and am able to access the site (prophecy) by iphone, nexus, pc, etc but not on my mac pro, it returns the 404 error. I access through the link emailed to me on all the devices, and directly from the website, but my mac pro will not allow it to open,

MacBook (13-inch Mid 2010), OS X Mountain Lion (10.8.2)

Posted on May 20, 2015 3:01 PM

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Answer 1

May 20, 2015 4:17 PM in response to ltowern

What is the url?

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Answer 2

ltowern Author

Level 1

9 points

May 20, 2015 4:22 PM in response to BobTheFisherman

http://nt.prophecyhealth.com/nurse

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Answer 3

May 20, 2015 4:34 PM in response to ltowern

ltowern wrote:

http://nt.prophecyhealth.com/nurse

That link works for me but this url: http://www2.nursetesting.com/ indicates that nurse testing is offline for maintenance.

The site also says you need to use FireFox browser (https://s3.amazonaws.com/assets.knackhq.com/assets/511904d5cf6feb3226003f2d/54d2 69277d5df5f14a25754b/original/technical-…)

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Answer 4

ChrisJ4203

Level 10

230,347 points

May 20, 2015 4:29 PM in response to ltowern

I went to that link and found this support document about supported browsers. This is generally what happens with online exam information. https://s3.amazonaws.com/assets.knackhq.com/assets/511904d5cf6feb3226003f2d/54d2 69277d5df5f14a25754b/original/technical-setup-instructions.pdf

Many restricted test sites use specific information for browsers, and will not allow some. I teach at a community college, and we find this as well with users on different OS platforms. I found this in the FAQ link on the login page link you provided. You may need to go there with another computer to find out all you need to know for compatibility issues.

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