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OTA-Phase2 Failing

Hello,


I am trying to enrol a machine in our Profile Manager. I have previously enrolled about 100 machines. Profile Manager otherwise seems to be working. I can admin it. It's pushing profiles. I can even access the self enrolment URL without trouble. During the enrolment process the place holder is created but ultimatly the whole process times out on OTA-Phase2 and I get the following in the client logs.


20/05/2015 10:19:01.430 pm mdmclient[2219]: *** ERROR *** [Agent:1777] Sending 'OTA-Phase2' request to server: https://micserver1.brisbane.internal.mic/devicemanagement/api/device/auto_join_ota_service (Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7fb7914115a0 {NSUnderlyingError=0x7fb79160c350 "The request timed out.", NSErrorFailingURLStringKey=https://micserver1.brisbane.internal.mic/devicemanagement/api/device/auto_join_ota_service, NSErrorFailingURLKey=https://micserver1.brisbane.internal.mic/devicemanagement/api/device/auto_join_ota_service, NSLocalizedDescription=The request timed out.})


I have restarted Profile Manager and restarted the server. My DNS seems fine. I also could not find anything in the server logs that seemed to relate, which kind of makes sense because the client seems to think it cannot reach the server.


Any insight would be much appreciated... Profile Manger can be such a mystery.


Thanks

Morgs

Posted on May 20, 2015 4:00 PM

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OTA-Phase2 Failing

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