HT202033: Get started with iPhone, iPad, and iPod touch
Learn about Get started with iPhone, iPad, and iPod touch
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All replies
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Helpful answers
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May 20, 2015 8:30 PM in response to sumeetsth555by roaminggnome,You cannot.
Only the prior owner can do this.
Sorry.Until/unless the prior owner removes it from their account, it is useless to you.
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May 20, 2015 8:30 PM in response to sumeetsth555by ChrisJ4203,You cannot. Only the owner that has the lock on the device can remove it. Apple will not assist either.
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May 20, 2015 8:31 PM in response to sumeetsth555by deggie,You can't. If you have the receipt from when it was originally purchased from Apple or an authorized reseller you can contact Apple and have them help you. If you do not there is nothing you can do.