HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
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Helpful answers
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May 20, 2015 9:22 PM in response to mkottby Niel,The first generation iPad can't be updated past 5.1.1. If you don't know what device you have, append the last three characters of its serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= and load the page.
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May 20, 2015 10:01 PM in response to mkottby bobseufert,Another way. If your ipad doesn't have a camera it's a iPad 1 and can't be upgraded beyond IOS 5.1.1.