Hi
We just bought our first MacBook Air and last night a new update notification came through. It downloaded, installed and rebooted but now it's frozen on the login screen with the progress bar stuck at the half way point. Not sure what to do now, any help would be appreciated.
doogie
Follow the steps suggested by Apple in this article:
https://support.apple.com/en-us/HT204267
Also, try these steps.
- Shut down your Mac
- Wait until your computer turns off and after that press the Power button
- Right after you hear the startup tone, press and hold the Shift key
- Release the Shift key when you see a grey Apple sign and the progress bar below this sign
- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)
- Click on Verify Disc and then, if asked to fix problems, on Repair Disk
- After this, click on Verify Disk Permissions and then on Repair Disk Permissions
- After the process is finished, shut down your Mac and turn it back on after about 30 seconds
Hope this helps!
Thanks for the tips but still not working, now it just goes to the reset password screen.
I have the same question as well....
Try resetting the SMC and the NVRAM:
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
Ciao.
Thanks OGELTHORPE, got on to apple support and I've had to reinstall OS X
MacBook Air won't start after update
