HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
cmk50
Level 1 (0 points)

Q: What's in other on iPad .

Thank you to everyone who helped, although a little sceptical at first and having gone round the houses, I decided to go with the advice from what are probably experts.

back up to iTunes, factory reset, which took a couple of hours, restore from back up. Fantastic, no loss of anything, not even levels on games.  So pleased and now I have got rid of the 19GB of data in 'other'.

iPad, iOS 8.3

Posted on May 21, 2015 1:44 AM

Close
cmk50

Q: What's in other on iPad .

  • All replies
  • Helpful answers

  • by Demo,

    Demo Demo May 21, 2015 3:10 AM in response to cmk50
    Level 10 (94,939 points)
    iPad
    May 21, 2015 3:10 AM in response to cmk50

    I remember that you had your doubts, but I am very happy to hear that it all went well for you.

  • by angidazee,

    angidazee angidazee Jun 24, 2015 5:57 AM in response to cmk50
    Level 1 (0 points)
    Jun 24, 2015 5:57 AM in response to cmk50

    I'm confused how this worked? Doing only the steps you mentioned, you should have had the exact same data in your "other" on yohr iPad, as when you backed it up and then restored to that same backup? I've had a similar problem and have been unable to rid myself of whatever is in my "other" on my iPhone, and it isn't allowing me to even back it up to iTunes because it says it's too full? Any help you can give will be much appreciated!

  • by Demo,

    Demo Demo Jun 24, 2015 7:02 AM in response to angidazee
    Level 10 (94,939 points)
    iPad
    Jun 24, 2015 7:02 AM in response to angidazee

    angidazee wrote:

     

    I'm confused how this worked? Doing only the steps you mentioned, you should have had the exact same data in your "other" on yohr iPad, as when you backed it up and then restored to that same backup?

    That's not necessarily the case, and that is why these steps are recommended. Something may have gone corrupt on the iPad and you my be able to rid the device of the corruption by restoring to factory settings then restoring the backup. It doesn't necessarily have to be something in the backup. It could have been caused by a sync that went bad, or an interrupted download. In some cases, you do have to restore as new in order to rid the device of a boated "other" storage. There are other steps that might help as well. Restoring as new is a last resort step.

     

    Read Kappy's very informative user tip here.

    What is "Other" and What Can I Do About It?