need a new g5 power cord/cable

where can i get one? anyone know? i don't want to end up with an old G3 cable that does not work, etc.

g5, Mac OS X (10.4.8)

Posted on Oct 24, 2006 3:56 PM

Reply
7 replies

Dec 28, 2006 2:40 PM in response to tskohn

It's been a couple months, so you may have taken care of this already, but I thought I'd post the following links as I wait to hear back from Apple regarding the problem with our order:

http://www.welovemacs.com/g5ducoandqu4.html

http://www.welovemacs.com/9225950.html

We just ordered three refurbished "Late 2005" G5s for the office, ourselves. One of them arrived with a power cord for an earlier model, so I can't even plug the thing in. I now have to wait "72 hours" to hear back from tech support because it seemed no one was available to handle this yesterday. Hopefully they get this straightened out. I tried to explain that the power cord was wrong and that I just needed to swap it for the correct one. That turned out to be, apparently, the most confusing thing in the world yesterday, after the first guy thought I wanted to return the whole computer, the second guy in tech support (I was transferred there by the first guy) told me it was a sales issue and directed me back to sales (where the first guy was from) and the woman I spoke to said she wasn't a sales rep and didn't quite sound as tech savvy, asked, "Now, when you say 'power cord,' do you mean 'power adapter?'" Uhhh...no, I mean the stinkin' cord from the back of the computer to the wall outlet! Sheesh!). After all was said and done and she was verifying the e-mail address associated with our account, somehow I got suddenly disconnected from her ("We're sorry, your call cannot be completed as dialed, please hang up and try the toll-free number again" -- ummm...no, thank you, I was just on the phone for about 30 minutes, I need to get back to work), so hopefully they have all the info they need from me.

If all does not go smoothly, at least there are places from which to purchase the proper cord. I shouldn't have to, though.

Oh, well, hope the above links help. Forgive my rant...had to get that out. 😉

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

need a new g5 power cord/cable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.