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Sound stopped working

So info on this problem.


iPhone: 3GS

iOS: 6.1.6


What's Happened: The sound stopped working after I disconnected it from my computer mid sync (didn't realize it wasn't over yet).

The device does not produce any sound with the exception of calls (I've tried calling my operators bot line to test it) and even then, if I put it on speaker it will not produce any sound aswell.

Previous to that I let the phone fall to the ground a few hours before but as far as I know the sound was working fine.

I have not used headphones today.

I've tried:

Using the reset button on the phone;

Turning the phone off and holding the power switch and the home button for 10 seconds.


Any help would be appreciated, thank you for your time. 🙂

iPhone 3GS, iOS 6.1.6

Posted on May 21, 2015 9:00 AM

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Sound stopped working

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