Q: My Apple Watch won't update
I'm trying to update my Apple Watch Sport model. It has more than 50% battery, I'm on WiFi, and it's plugged in and charging. I've tried restarting my iPhone and Watch and nothing happens. My phone says Installing on Apple Watch but nothing happens on my Watch. Once I put the passcode in on both devices, my phone just continues to say Installing but it's really not.
Watch Sport 42mm, Watch OS 1.0.1, null
Posted on May 21, 2015 9:33 AM
Try these steps, which have reportedly worked for others who have experienced issues at the "verifying" stage.
However: do not interrupt your iPhone or watch if the process has already reached the stage of "installing".
On your iPhone, close the Apple Watch app along with all other open apps (double-press on the Home button, swipe up on the previews).
Restart both devices, turning both off and then restarting your iPhone first.
- To turn your watch off (removing it from the charger temporarily): press and hold the side button until you see the Power Off slider; drag the slider to turn off.
- To turn your watch back on: press and hold the side button until you see the Apple logo.
Then try updating again.
Posted on Oct 4, 2015 2:47 AM