Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
When I recently got a new iPad I have been unable to log in to my email. When I try to log in it says that it is already connected to my device even though it isn't. I have turned on my mail on settings and it still doesn't work.
iPad Mini, iOS 8
What is the name of your isp? What mail protocol are you using?
There are not many diagnostic procedures for the ipad. " it just works " so there is no need. 😉👿😀 Just joking. wish there was more. You could look in the console log. Follow the first few steps.
https://support.omnigroup.com/ios-console-log
fixes.
-- Re-boot ipad.
-- delete mail account.
-- Re-boot ipad.
-- redefind mail account
How to do a reboot. If that doesn't work you can try the backup and restore.
Re-boot ipad.
Press and hold the Sleep/Wake button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. page 128 iPad user manual.
force power down if the above give you trouble.
Hold down both the Sleep/Wake button and the Home button. Ten seconds or more. Hold until the Apple logo appears.
more details on re-booting:
http://ipad.about.com/od/iPad_Guide/ss/How-To-Reboot-Your-iPad-Power-Off.htm
Restore to factory settings by loading the latest version of ios that your machine will support:
Do a full backup of your device. Twice is best -- cloud and computer.
"You can use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS."
http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US
"You can put your iOS device into recovery mode, then restore it using iTunes.:
Logging in to email saying it is already connected
