potential adware/malware
Hello,
I noticed a "searchmydial" tab kept coming up when I used Chrome for my browser. And I was getting alot of popup ads and kept getting "Aw Snap!" messages on Chrome since downloading apps yesterday (which I will never do again--other than from the Apple store!)
I researched on net for solutions and ultimately used 'Etrecheck' and 'Adwaremedic' for analysis and for removing adware. The tab is not coming up now when using Chrome.
But, this is a brand new laptop and I am a new user to the MAC. So I want to make sure everything is "clean" on it and there isn't anything else lurking in the background.
Below is my Etrecheck Report. Any suggestions for further investigation?
THANKS!!!
Etrecheck Report
Problem description:
adware removal
EtreCheck version: 2.2 (132)
Report generated 5/21/15, 7:53 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
MacBook Air (13-inch, Early 2014) (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 113 - SN = C0141560F2QF90MA7
Intel HD Graphics 5000
Color LCD 1440 x 900
OS X 10.9.5 (13F1077) - Time since boot: 0:0:42
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 120.47 GB (87.85 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
[loaded] com.bittorrent.BitTorrent.plist [Click for support]
[loaded] Texiday.download.plist [Click for support]
[loaded] Texiday.ltvbit.plist [Click for support]
[loaded] Texiday.update.plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
SharePointBrowserPlugin: Version: 14.5.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.188 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Trusteer Endpoint Protection [Click for support]
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.47 GB Disk used: 32.62 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.53 GB
Total number of backups: 6
Oldest backup: 2015-05-11 11:28:31 +0000
Last backup: 2015-05-15 11:47:19 +0000
Size of backup disk: Excellent
Backup size 999.53 GB > (Disk size 120.47 GB X 3)
95% rapportd
26% Google Chrome Helper(10)
4% WindowServer
3% fontd
2% mds_stores
1.05 GB Google Chrome Helper(10)
366 MB kernel_task
135 MB Google Chrome
90 MB mdworker(6)
86 MB mds_stores
Virtual Memory Information: ℹ️
675 MB Free RAM
3.34 GB Used RAM
0 B Swap Used
May 21, 2015, 07:51:50 PM Self test - passed
May 20, 2015, 06:41:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Office Setup Assistant_2015-05-20-184156_[redacted].crash
May 20, 2015, 06:04:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AppBS_2015-05-20-180455_[redac ted].crash
May 20, 2015, 05:41:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Office Setup Assistant_2015-05-20-174117_[redacted].crash
May 20, 2015, 04:56:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AppBS_2015-05-20-165626_[redac ted].crash
May 20, 2015, 04:30:43 PM /Library/Logs/DiagnosticReports/Microsoft Outlook_2015-05-20-163043_[redacted].hang
May 20, 2015, 03:27:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/SearchProtection_2015-05-20-15 2721_[redacted].crash
May 20, 2015, 03:27:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/SearchProtection_2015-05-20-15 2709_[redacted].crash
MacBook Air, OS X Mavericks (10.9.5)
