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Can't download music from Itunes on laptop to iphone,

Normally once iphone conected to itunes on my laptop it asks me to sync my device, got anew iphone is no longer offering a sync facility. hence no music is being downloaded to iphone.

iPhone 5c

Posted on May 21, 2015 2:12 PM

Reply
1 reply

May 23, 2015 2:31 PM in response to Atkinson99

Hi Atkinson99,


I see that you are having issues with your ability to sync your new iPhone to your computer. Here are two articles that will provide some troubleshooting steps to help you address this issue:


If you don't see your connected device in iTunes for Mac - Apple Support

https://support.apple.com/en-us/HT203979


iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

https://support.apple.com/en-us/HT204095


Thanks for using the Apple Support Communities!


Cheers,


Braden

Can't download music from Itunes on laptop to iphone,

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