Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I remove a blue bar across the top of my iPod?

Suddenly I have an ugly blue bar across the top of every screen on my iPod. Short of restoring a backup, and losing anything not backed up since the most recent back up, is there an easier fix?

iPod touch (5th generation), iOS 8.3

Posted on May 21, 2015 2:37 PM

Reply
Question marked as Best reply

Posted on May 21, 2015 2:39 PM

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

2 replies
Question marked as Best reply

May 21, 2015 2:39 PM in response to OtherLetter

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

How do I remove a blue bar across the top of my iPod?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.