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itunes won't download to windows 7. It goes straight to the "thank you for downloading" page without downloading itunes.

itunes won't download to windows 7. It goes straight to the "thank you for downloading" page without downloading itunes.

Sony Viao laptop-OTHER, Windows 7

Posted on May 21, 2015 10:10 PM

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4 replies

May 22, 2015 6:53 AM in response to christaward

Check to see if you have a popup blocker on to prevent you from downloading files. Do you have Administrative privileges on the device? There were direct links for the downloads that did not require you to go through the iTunes download page that should have worked.


You did not identify if you have a 32-bit or 64-bit system. I'll assume 64-bit, so try this link. https://secure-appldnld.apple.com/itunes12/031-17459.20150217.m60rr/itunes6464se tup.exe


If that one doesn't work, try this one. https://secure-appldnld.apple.com/itunes12/031-17458.20150218.3Eaze/iTunes64Setu p.exe

May 22, 2015 10:24 AM in response to christaward

See the section headed Further Information that starts with:

If you have difficulty downloading the iTunes installer file try; unticking the "Keep me up to date..." box, clearing your browser's cache, changing pop-up blocker settings, using an alternate browser, or using these direct links:


I won't include the direct links here because they go out of date. I update the ones in the user tip when there is a new release.


tt2

itunes won't download to windows 7. It goes straight to the "thank you for downloading" page without downloading itunes.

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