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User profile for user: Pedro M Rosa
Pedro M Rosa Author
User level: Level 1
7 points

sandbox bug? 10.10.3

Since the last upgrade for 10.10.3 i've having a very slow finder.

Looking to syslog i saw that cloudd is trying to run every 10 seconds and crashes with write problems no Library/Caches. This is a problem, related or not to the slow finder because i can't use the iCloud drive.


Making a grep on syslog i also see that, when starting up, my imac gives several errors like that one when sandbox is used.

Tried to reset permissions and even booted in recovery -> reset password -> reset user permission on home drive and everything is the same.

I have a macbook and looked for permission, etc... everything is the same. My macbook is running ok with 10.10.3.


In some searchs i saw some problems with sandbox and Caches being a link. On my case i have all the ~/Library folder on a link to another hard drive.

Is this a bug in sandbox? If so, anyone knows if it is being fixed/roadmap?


Thanks.

Pedro.

iMac, OS X Mavericks (10.9.1)

Posted on May 22, 2015 1:37 AM

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3 replies
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

May 22, 2015 5:20 AM in response to Pedro M Rosa

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

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User profile for user: Pedro M Rosa
Pedro M Rosa Author
User level: Level 1
7 points

May 22, 2015 3:55 PM in response to Linc Davis

Linc,


Sorry for replying a little different but what i think it's happening is related to this entries, repeated every 10 seconds and related to cloudd ... but like i said, all the sandbox stuff are getting the same denied/read error:


May 22 23:52:51 Pedros-iMac.local cloudd[10678]: *** Terminating app due to uncaught exception 'NSGenericException', reason: 'Error opening db at /Users/USER/Library/Caches/*/CloudKitMetadata: <CKError 0x7fde5a435fc0: "Internal Error" (1)> - errcode:000e, msg:"unable to open database file", path:/Users/USER/Library/Caches/*/CloudKitMetadata'

*** First throw call stack:

(

0 CoreFoundation 0x00007fff93b1603c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff9790f76e objc_exception_throw + 43

2 CoreFoundation 0x00007fff93b15eed +[NSException raise:format:] + 205

3 CloudKit 0x00007fff96e3ed34 +[CKSQLiteError raise:code:extended:] + 963

4 CloudKit 0x00007fff96e3b693 -[CKSQLite raise:] + 674

5 CloudKit 0x00007fff96e3af19 -[CKSQLite open] + 145

6 CloudKitDaemon 0x0000000109f4ade0 -[CKDMetadataCache init] + 262

7 CloudKitDaemon 0x0000000109f4aca1 __31+[CKDMetadataCache sharedCache]_block_invoke + 41

8 libdispatch.dylib 0x00007fff89abfc13 _dispatch_client_callout + 8

9 libdispatch.dylib 0x00007fff89abfb26 dispatch_once_f + 117

10 CloudKitDaemon 0x0000000109f4ac76 +[CKDMetadataCache sharedCache] + 46

11 cloudd 0x0000000109d628d7 cloudd + 10455

12 CloudKitDaemon 0x0000000109e0874d __52-[CKDSystemAvailabilityMonitor _systemMayNowBeReady]_block_invoke + 203

13 libdispatch.dylib 0x00007fff89abfc13 _dispatch_client_callout + 8

14 libdispatch.dylib 0x00007fff89ac0e5e _dispatch_barrier_sync_f_invoke + 57

15 CloudKitDaemon 0x0000000109e085f2 -[CKDSystemAvailabilityMonitor _systemMayNowBeReady] + 211

16 CloudKitDaemon 0x0000000109e08147 -[CKDSystemAvailabilityMonitor _init] + 157

17 CloudKitDaemon 0x0000000109e08049 __45+[CKDSystemAvailabilityMonitor sharedMonitor]_block_invoke + 41

18 libdispatch.dylib 0x00007fff89abfc13 _dispatch_client_callout + 8

19 libdispatch.dylib 0x00007fff89abfb26 dispatch_once_f + 117

20 CloudKitDaemon 0x0000000109e0801e +[CKDSystemAvailabilityMonitor sharedMonitor] + 46

21 cloudd 0x0000000109d61cb2 cloudd + 7346

22 cloudd 0x0000000109d626f8 cloudd + 9976

23 libdyld.dylib 0x00007fff981b45c9 start + 1

)

May 22 23:52:51 Pedros-iMac com.apple.xpc.launchd[1] (com.apple.cloudd[10678]): Service exited due to signal: Abort trap: 6

May 22 23:52:51 Pedros-iMac com.apple.xpc.launchd[1] (com.apple.cloudd): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

May 22 23:52:51 Pedros-iMac.local bird[10403]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fdca3708820; containerIdentifier=com.apple.clouddocs, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fdca35b6d70 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local bird[10403]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fdca3637600; containerIdentifier=com.apple.clouddocs, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fdca35b6d70 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local bird[10403]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fdca370e060; containerIdentifier=com.apple.clouddocs, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fdca36483f0 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local bird[10403]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fdca352f800; containerIdentifier=com.apple.clouddocs, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fdca35b6d70 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local bird[10403]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fdca37098f0; containerIdentifier=com.apple.clouddocs, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fdca364bc70 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local bird[10403]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fdca35e3a30; containerIdentifier=com.apple.clouddocs, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fdca364cec0 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local bird[10403]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fdca3705e40; containerIdentifier=com.apple.clouddocs, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fdca36440c0 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local bird[10403]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fdca368eb00; containerIdentifier=com.apple.clouddocs, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fdca3642c20 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local bird[10403]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fdca3705dd0; containerIdentifier=com.apple.clouddocs, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fdca3642d80 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local bird[10403]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fdca355b160; containerIdentifier=com.apple.clouddocs, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fdca35d4480 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local Safari[10380]: Couldn't get the proxy for the remote object for container <CKContainerID: 0x7fed917cf570; containerIdentifier=com.apple.SafariShared.WBSCloudHistoryStore, containerEnvironment="Production">: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application." (connection to service named com.apple.cloudd) UserInfo=0x7fed92ebcaa0 {NSDebugDescription=connection to service named com.apple.cloudd}

May 22 23:52:51 Pedros-iMac.local ReportCrash[10677]: Saved crash report for cloudd[10678] version 283.67.2 (283.67.2) to /Volumes/Macintosh HD2/Users/pmrosa/Library/Logs/DiagnosticReports/cloudd_2015-05-22-235251_Pedros -iMac.crash

May 22 23:52:51 Pedros-iMac.local ReportCrash[10677]: Removing excessive log: file:///Volumes/Macintosh%20HD2/Users/pmrosa/Library/Logs/DiagnosticReports/clo udd_2015-05-22-234918_Pedros-iMac.crash

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,547 points

May 22, 2015 4:03 PM in response to Pedro M Rosa

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Caches/CloudKit/CloudKitMetadata

Right-click or control-click the highlighted line and select

Services ▹ Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer and empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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sandbox bug? 10.10.3

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