Want to turn off find my phone from my iphone(i want to sell it so i need to upgrade it, also have a rear camera problem). can t do it because the password is wrong. it is strange because using the same user and password buying apps in the app store seems to function properly. the email is mine
iPhone 5, iOS 8.2
Hello
You can remove the iPhone or device at
iCloud.com
Get signed in with you Apple ID/iCloud account and password
Select the Find My iPhone
Select the "All Devices"
Select the device
Wipe and remove it from the account
You can do the same from Find My iPhone App from an iOS device
Best of luck
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
thanks for the tip winston! i will be called tomorrow by apple staff so i will let you know if i solved anything!thanks
icloud account
