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All replies
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Helpful answers
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May 22, 2015 9:47 AM in response to xnavkby ZikzakCorp,Only that carrier can unlock the iPhone. If you can't get them to unlock it, then you should try to get a refund.
How to unlock your iPhone for use with another carrier - Apple Support
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May 22, 2015 9:51 AM in response to xnavkby ChrisJ4203,Japanese carriers do not unlock phones, so even if you could speak Japanese, you would not be able to get it unlocked. As ZikzakCorp states, return it. Why would you purchase a phone locked to a carrier you could not use?
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May 22, 2015 10:32 AM in response to xnavkby KiltedTim,Return the phone and get your money back, then buy a phone you can actually use.