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Flashplayer upgrade does not work correctly

I was prompted to upgrade Flashplayer. I upgraded to 17.0.0.188. Videos now start and play about 3-4 seconds then stop. I an fast forward and they will start again and once again stop after 3-4 seconds. There is also no sound with videos. HELP

iMac, Mac OS X (10.7.5)

Posted on May 22, 2015 9:01 AM

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1 reply

May 22, 2015 11:25 AM in response to dblane46

1. System Preferences > Flash Player > Advanced

Press the "Delete All" button under “Browsing Data and Settings”.


2. Delete Cookies


Safari > Preferences > Privacy > Cookies and other website data:

Click the “Details” button.

Remove all cookies except ones from Apple, your internet service provider and banks.


3. Hold the option key down and click the “Go” menu in the Finder menu bar.

Select”Library” from the dropdown

Library > Preferences > Macromedia > Flash Player


Right click on Flash Player folder and select “Move to Trash”.

Close the finder window and restart the computer.



User uploaded file

Flashplayer upgrade does not work correctly

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