HT201656: Check the storage on your iPhone, iPad, and iPod touch

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htmaxpower
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Q: iTunes and the usage panel on iPhone 6 Plus disagree about the available space

The usage panel in my iPhone 6 (16gb) Plus's settings (Settings > General > Usage) disagrees with iTune's report of available space.

 



iTunes (2.11 GB free):

Screen Shot 2015-05-22 at 12.36.27 PM.png

 




iPhone usage (837 MB free):

2015-05-22 12.37.07.png

 

Any ideas how to make these figures sync? I have tried syncing multiple times in iTunes. I have backed up the phone, but I don't want to have to go through another wipe and restore.

iPhone 6 Plus, iOS 8.3, iTunes 12.1.2.27 in OSX 10.10.3

Posted on May 22, 2015 9:44 AM

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htmaxpower

Q: iTunes and the usage panel on iPhone 6 Plus disagree about the available space

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  • by beckiiilee,

    beckiiilee beckiiilee Jun 13, 2015 9:32 PM in response to htmaxpower
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    Jun 13, 2015 9:32 PM in response to htmaxpower

    I have the same problem and have also been unable to reconcile it. Like you, I'm running iOS 8.3, iTunes 12.1.2.27, and OSX 10.10.3, but I've got the regular iPhone 6 (16GB), not the Plus.

     

    iTunes says 2.56 GB free:

    Screen Shot 2015-06-14 at 12.23.50 AM.png

     

    iPhone says 627 MB free:

    2015-06-14 00.23.40.png

     

    So yup, same boat. Seems to me that the iPhone's report is what matters -- or at least, it started yelling at me that I was completely out of space until I deleted a bunch of stuff (despite iTunes telling me I had multiple gigs free).

     

    Also curious about how to get the numbers to agree. Or, some explanation for why they don't agree.