Unable to get samsung printer M2835dw to print wirelessly

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Level 1

5 points

Unable to get samsung printer M2835dw to print wirelessly

Hello

I have just purchased the above printer, but even following the instructions are unable to get my mac desktop to locate the printer & therefore need to connect via a usb cable to print.

During set up on the mac, it will not recognise a wireless printer & requests that you connect via a usb to complete the install. When completing, the next message asks for the usb cable to be uninstalled to complete the installation---on doing so, the printer disappears & can only be found by reconnecting the usb/printer cable.

Using Yosemite 10.10.3

Any help would be appreciated

Thankyou

iMac

Posted on May 22, 2015 9:11 AM

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Answer 1

rkaufmann87

Level 10

148,488 points

May 22, 2015 9:26 AM in response to alkar100

First uninstall any Samsung software you have installed. If the printer shows up in System Preferences - Printers & Scanners right click it and select Reset Printing System...

Next restart the computer, next make a wi-fi connection between the printer and your wi-fi router. Once the printer and router make the connect re-open System Preferences - Printers & Scanners and the printer should appear. If it does not add the printer per Apple's

OS X Mountain Lion: Set up a printer to print wirelessly

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