Restore
How can I restore to a new IPod since the old one broke and the computer won't recognize the new one?
iPod touch, Windows 7
Restore from iCloud backup if you have one
iOS: Back up and restore your iOS device with iCloud or iTunes
Otherwise:
See
iPhone, iPad, or iPod not recognized in iTunes for Windows
- I would start with
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem