My mid 2011 27 inch iMac running OS 10.10.30 is having random panic attacks due to memory leaks. I have closed all apps in an effort to eliminate possible software conflicts and did not find a conflict. I have tried to running AHT using Apple Support instruction but always end up at the log in screen. Any advise would be appreciated.
OS X Yosemite (10.10.3)
If possible, perform an Entrecheck run and post your results here.
Neat program! It has been so long since I have had a problem that I have not visited the forums and am way behind. Thank you!
EtreCheck version: 2.2 (132)
Report generated 5/22/15, 11:56 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 1600 x 900
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:20:53
Disk Information: ℹ️
APPLE HDD ST1000DM003 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Richard's HD (disk0s2) / : 999.35 GB (726.60 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.2.0 28956 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.2.0 28956 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.2.0 28956 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.2.0 28956 - SDK 10.7) [Click for support]
/Users/[redacted]/Library/Application Support/Sparkle/Transmit/Transmit 4.1.9 Update/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.5) [Click for support]
Startup Items: ℹ️
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[failed] com.canon.MFManager.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
Launch Daemons: ℹ️
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[failed] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[loaded] com.sharpcast.xfsmond.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.macpaw.CleanMyMac.helperTool.plist [Click for support]
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Click for support]
[running] com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
[loaded] com.parallels.mobile.startgui.launchagent.plist [Click for support]
[failed] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
ClamXav Sentry UNKNOWN (missing value)
ClamXav Sentry UNKNOWN (missing value)
ClamXav Sentry Application (/Applications/ClamXav.app/Contents/Resources/ClamXav Sentry.app)
SugarSync Application (/Applications/SugarSync.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
1Password
AdBlock
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
FUSE for OS X (OSXFUSE) [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Richard's HD: Disk size: 999.35 GB Disk used: 272.74 GB
Destinations:
Richard [Network]
Total size: 2.00 TB
Total number of backups: 58
Oldest backup: 2015-03-05 02:02:42 +0000
Last backup: 2015-05-22 17:03:06 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 272.74 GB X 3)
Top Processes by CPU: ℹ️
98% launchd
55% UserEventAgent(2)
30% opendirectoryd
18% notifyd
15% syslogd
Top Processes by Memory: ℹ️
1.30 GB com.apple.WebKit.WebContent(8)
742 MB kernel_task
328 MB mdworker(17)
303 MB clamd
238 MB Safari
Virtual Memory Information: ℹ️
1.55 GB Free RAM
6.44 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 22, 2015, 11:33:32 AM Self test - passed
May 19, 2015, 04:18:45 AM /Library/Logs/DiagnosticReports/Kernel_2015-05-19-041845_[redacted].panic [Click for details]
May 15, 2015, 12:03:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-05-15-000327_[redacted].panic [Click for details]
May 12, 2015, 03:22:18 PM /Library/Logs/DiagnosticReports/Kernel_2015-05-12-152218_[redacted].panic [Click for details]
May 9, 2015, 11:57:21 PM /Library/Logs/DiagnosticReports/Kernel_2015-05-09-235721_[redacted].panic [Click for details]
Richard1,
I suspect your problem is linked to using CleanMyMac. This app is considered malware by many experienced users on these forums. OS X does not require antivirus, cleaning, or other third party maintenance in order to perform well. It only takes a little common sense.
What common sense?
How to get rid of CleanMyMac?
Here is an article that explains how to do so:
http://www.macissues.com/2015/05/19/how-to-manually-remove-mackeeper-from-your-m ac/#more-3431
Richard1 wrote:
My mid 2011 27 inch iMac running OS 10.10.30 is having random panic attacks due to memory leaks.
How do you know they are memory leaks? With OS 10.9 and above, RAM will almost always be full by design. The new memory management system does this to save time an energy with reading code from you boot drive all the time.
I have tried to running AHT using Apple Support instruction but always end up at the log in screen.
Did you note in the instructions that you are supposed to boot from the Applications Install DVD that originally came with your iMac?
Can't start Apple Hardware Test
