You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Call History showing up on another iPhone

Hi,


Hopefully you can help.


I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?


I have hunted high and low in settings on both phones but with no joy.


It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?


[Re-Titled by Moderator]


It is also not affecting text messages...

We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)


The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...


I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2017 8:15 PM

Yes me is two separate people with different names, numbers and emails. Why would I create a separate accounts when we have had iPhones for 5 years with no problems before? This thread is on page 126 on my phone, that has been mentioned ad nauseum. I want the phones to work like they have the last 5 years.

1,397 replies

Jul 10, 2015 8:11 AM in response to darenH123

darenH123, the problem with that "solution" is that it requires turning off Handoff entirely, which I do not want to do as I do use handoff otherwise. The only proper solution, if it must remain, is a clear switch so one can chose to have it work (but then it probably should work both ways reliably which is not the case today) or not (as most of us here would prefer).

Jul 10, 2015 8:16 AM in response to KiltedTim

KiltedTim wrote:

That's one of the most ridiculous statements I've seen here. There is a reason you keep separate phones, yet you refuse to use separate iCloud IDs. Seriously?


It's not broken. You are. Your opinion of how well or poorly thought out it is is irrelevant.


Oh yes seriously. Let's see now, did I have this problem on any iOS prior to 8? Answer: NO. Do I have the problem now: YES! Then it's broken. Of course we could create a proverb here that might help the argument:


"One man's feature is another man's problem"


Why in a family would you want to keep accounts separately? Let me guess in your household every family member has their food in separate places, does it's own shopping and pays for all their food separately using their own credit/debit cards? 😉 I can understand the separation for business and keeping it separate from Personal. But not in a family. Since the invention of the iPhone families have been happily sharing their accounts for a multitude of reasons. Apple's Family sharing is way off beam and does not appropriately fill that need. Until now apple have been very happy with people sharing IDs. Only that sharing process that has been working perfectly well for millions of users for 8 years broke with the introduction of iOS 8, hence folks are looking for a fix.

Jul 10, 2015 8:43 AM in response to jared_heath

As much as I've been enjoying this thread (popcorn tastes good), I have to jump in and say the solution to the problem has already been provided. One is like darenH123 mentioned, try turning off the Handoff and Continuity feature. The other is to use a separate Apple ID. And as someone who has a wife and three children under the age of 8, who ALL have their own accounts, I'm absolutely baffled by the people who say that it's impractical to have separate Apple accounts for everyone in the family. Those who keep saying that Apple intended or doesn't mind people sharing Apple IDs are ignoring what Apple says clearly in its own support page:


Can I share my Apple ID with someone else?

You shouldn't share your Apple ID with anyone else.

Frequently asked questions about Apple ID - Apple Support


Since this is Apple's official stance, those who expect them to design the system to accommodate multiple users on the same Apple ID are truly banging their head against the wall.

Jul 10, 2015 8:44 AM in response to guardajoias2

Oh I wasn't saying the issue has been resolved, I was just stating how I got mine to quit having my call logs on my wife's phone. No, the problem is still there as out of the box you shouldn't have to make any changes if you share an account for call logs to be on other devices. I think Apple needs to step up and OWN this problem and fix it. People need to call in as each and everytime I do they say it's the first time they have heard of it.....

Jul 10, 2015 8:52 AM in response to ZikzakCorp

I agree with this, and appreciate your lack of a nasty tone. I've always said that for me, the headaches (and this is one of them) of sharing an apple id are worth it.

That's because, at least right now, sharing and working on photos with my fiancé is very important to me. The family sharing and various other methods Apple wants us to use just don't work very well. Family sharing and shared albums don't support photo keywords or folders very well at all. Those things are important to me. For that reason we choose to use the same Apple ID. I know that's not what Apple would prefer, but I'd prefer it if they supported a true family photo sharing plan.

Anyway, I know the upside and downside and prefer to do it my way. Now if some of the experts on this forum would mellow out a bit, that would be nice.

Jul 10, 2015 9:04 AM in response to Csound1

CSound1, do you even know what this thread is about? It is about recent calls list being shared amongst devices using the same AppleID. The calls list are shared at random, with no pattern at all, between some, or all of the devices (once again with no rule at all just complete chaos). And you say this is OK and that everyone who experiences this problem is dumb. I think you should look at yourself. I personally have 4 iPhones each of them with SIM cards from different countries. They are each used for completely different purposes and in no way should be shared. People writing about handoff and all this other stuff are talking about a DIFFERENT issue. They're mistakenly talking about calls appearing at the same time on different phones or devices. That is NOT the issue of this thread, this is about recent call lists being mixed at random between devices. It is not fixed. It is clearly a bug. So wake up or get out of this forum please.

Call History showing up on another iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.