barneyman

Q: My recent calls appearing on another iPhone!?

Hi,

 

Hopefully you can help.

 

I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?

 

I have hunted high and low in settings on both phones but with no joy.

 

It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?

 

It is also not affecting text messages...


We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)

 

The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...

 

I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Q: My recent calls appearing on another iPhone!?

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  • by KMay0808,

    KMay0808 KMay0808 May 2, 2016 5:43 PM in response to GovtLawyer
    Level 1 (4 points)
    May 2, 2016 5:43 PM in response to GovtLawyer

    I am the same! I have been using the same iCloud account for my work device and home device for years. I need to be able to turn the call log feature off the same way I can stop the contacts merging.

     

    I don't want to have to create a separate account for my work or home device, surely my current usage fits within the apple recommendations?

  • by megabytes,

    megabytes megabytes May 6, 2016 3:52 AM in response to barneyman
    Level 1 (20 points)
    Mac OS X
    May 6, 2016 3:52 AM in response to barneyman

    vs 9.3.1 and after reading this thread and trying all suggested solutions, nothing helped. I did try everything giving it time to work except another ID which

    is not going to work for me, so please do not suggest that again.

    It is my ID on my devices and I do not want my personal life and work life 'recents' across some of my devices.

  • by Csound1,

    Csound1 Csound1 May 6, 2016 6:12 AM in response to megabytes
    Level 9 (51,467 points)
    Desktops
    May 6, 2016 6:12 AM in response to megabytes

    If you choose not to use it correctly you will have to live with it as it is.

  • by @lice,

    @lice @lice May 6, 2016 1:46 PM in response to Csound1
    Level 1 (12 points)
    May 6, 2016 1:46 PM in response to Csound1

    Csound1 wrote:

     

    If you choose not to use it correctly you will have to live with it as it is.

    Stop telling nonsense, please, but explain- what we are using "not correctly" here?

    For those who do not remember- short quotation from Apple ID FAQ:

    How many Apple IDs do I need?

    Just one. Use the same Apple ID everywhere you sign in to ensure that all your Apple services and devices work together seamlessly and you can access your personal content from all your devices.

     

    We already heard your thoughts about how (in your opinion) people must use their iphones and ID's until it was finalized by moderator who cleaned several posts of useless suggestions without any technical background or understanding how Apple devices and services work.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright May 6, 2016 2:05 PM in response to @lice
    Level 9 (59,776 points)
    iPhone
    May 6, 2016 2:05 PM in response to @lice

    @lice wrote:

     

    Csound1 wrote:

     

    If you choose not to use it correctly you will have to live with it as it is.

    Stop telling nonsense, please, but explain- what we are using "not correctly" here?

    For those who do not remember- short quotation from Apple ID FAQ:

    How many Apple IDs do I need?

    Just one. Use the same Apple ID everywhere you sign in to ensure that all your Apple services and devices work together seamlessly and you can access your personal content from all your devices.`

    Based on the behavior of peoples phones, Apple appears to consider call logs personal content that should be shared seamlessly across all devices. That features seems to be working. So, if you don't want all your personal information shared across all your devices, you'll need two IDs. You may agree with this or not. You may think Apple should do something different. If so, you should let them know. Use the feedback link that appears multiple times in this thread.

  • by @lice,

    @lice @lice May 8, 2016 12:39 PM in response to IdrisSeabright
    Level 1 (12 points)
    May 8, 2016 12:39 PM in response to IdrisSeabright

    Meg St._Clair wrote:

    Apple appears to consider ...

    That features seems to be working...

    Great! Don't you agree that it's no very difficult if this "feature" is clearly announced and explained as many other functions? Without "seems that Apple considers" and "it seems to us"?

     

    Taking into account you are expert in Apple products-

     

    1. would you name any other "feature" regarding "personal content" where Apple uses similar politics- simply implement "new" behaviour and let customers guess how it will work? I'd like to see note about it in official iOS manual.

     

    2. would you name any other information/function regarding "personal content" which you cannot switch on or off in icloud sync settings? If you say- call log is personal content which CAN be shared seamlessly between same ID devices, then it would be logical if we could disable it the same way as any other function like Contacts or Notes. Don't you think so?


    3. would you explain to me what call log syncing "feature" has to do with Facetime setting "iPhone cellular calls"? Because exactly this is the switch where disabling it my call log syncing stopped.


    Thanks in advance!

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright May 8, 2016 4:40 PM in response to @lice
    Level 9 (59,776 points)
    iPhone
    May 8, 2016 4:40 PM in response to @lice

    Sorry, lice, it's not my job to research Apple's policies or features for you. You're just as capable of using internet search tools as I am.

     

    Best of luck.

  • by gail from maine,

    gail from maine gail from maine May 8, 2016 7:50 PM in response to @lice
    Level 7 (27,086 points)
    iCloud
    May 8, 2016 7:50 PM in response to @lice

    It's not a secret. It's called Continuity, and it is a feature of signing into iCloud on all of your devices:

     

    Use Continuity to connect your iPhone, iPad, iPod touch, and Mac - Apple Support

     

    This is what allows you to make calls from any device or Mac. Obviously if all of the devices and computers can make calls or return calls, they need to share a call list to do that. As has been stated time and time again in this post, if you don't like the way it works, tell Apple: Apple - Feedback

     

    It also has been stated multiple times in this thread that we are all users here. So stop browbeating everyone. You are just as capable of any of us to do a little research. If you don't like what you see, then let Apple know. We do not have any control over what Apple does or doesn't do. We just try to help people in the best way we can. No matter how many times you stamp your feet, it is not going to result in anything changing. So, again, tell it to Apple. We can't help you here.

     

    GB

  • by jatoav8or,

    jatoav8or jatoav8or May 21, 2016 1:08 PM in response to KiltedTim
    Level 1 (4 points)
    iTunes
    May 21, 2016 1:08 PM in response to KiltedTim

    IN order to use various services including find my iphone the same icloud account must be  shared .

    IF wifi calling is activated via you service provider the calls made while phone on the same wifi network will exchange records of calls made and received.

  • by RexRox,

    RexRox RexRox May 22, 2016 10:21 PM in response to n_revell
    Level 1 (16 points)
    Mac OS X
    May 22, 2016 10:21 PM in response to n_revell

    Okay, I too am really, really so over his problem.

    Like dozens of others in this & other threads we too have shared an Apple ID for years with no problems. Ever.

    It's only since OS8 that this suite of problems have arisen.

    We share an Apple ID because Apple have not yet come up with another suitable option for a family (who are also a small business) to share Contacts, Calendars etc.

    As I said, for years this was no problem. Now, just as others have reported the issue exists on some devices & not others despite all devices having identical configurations.

    Back in January this problem drove me nuts & I contacted Apple support & spent a huge amount of time trying to sort it out.

    The Apple techs said, just as others have reported, that there should never be any issue with sharing an ID if you are not concerned from a security perspective.
    The theory is that you can switch off the things causing the chronic case of 'over-sharing' & the iOS is designed for you to be able to do so.

    That was Apple's bottom-line.

    Problem is that switching things off is not working. That's what's called a bug in anybody's language.
    After having major dramas in January the problems went away.

    Now, after updating our iPhones, the problems have returned.

    So it would seem that the new, improved iOS update has reintroduced this bug.

  • by gail from maine,

    gail from maine gail from maine May 22, 2016 10:27 PM in response to RexRox
    Level 7 (27,086 points)
    iCloud
    May 22, 2016 10:27 PM in response to RexRox

    RexRox wrote:

     

    We share an Apple ID because Apple have not yet come up with another suitable option for a family (who are also a small business) to share Contacts, Calendars etc.

    OK, so apparently you have never heard of Family Sharing, which was introduced at the same time that iOS 8 was:

     

    Apple - iCloud - Family Sharing

     

    You should look into using this feature if you do not want to continue to have the issue with the call logs.

     

    Cheers,

     

    GB

  • by LACAllen,

    LACAllen LACAllen May 22, 2016 10:50 PM in response to @lice
    Level 5 (5,641 points)
    iCloud
    May 22, 2016 10:50 PM in response to @lice

    3. would you explain to me what call log syncing "feature" has to do with Facetime setting "iPhone cellular calls"? Because exactly this is the switch where disabling it my call log syncing stopped.

     

    My guess is that Apple has leveraged the underlying technologies that runs FaceTime. The ability for a Facetime "call" to find a user by their phone number in addition to an Apple ID email or other email address. This must depend on a technique where email addresses and telephone numbers are matched up in Apple's system to find the correct device through a carrier's cell network

     

    IMO, this would explain why content like call logs, get routed to devices with the same Apple ID. This would also explain why separate Apple IDs are but one, but likely most effective, solution.

     

    This debate gets out of hand when the you-can-take-my-Apple ID-from-my-cold-dead-hands group feels they are being lectured to. I don't think that's the case. Users come here looking for solutions to their problems. Some come here looking for everyone else to agree with how outrageous it is they have one and don't come across as wanting an answer. They just want to be angry at the big bad company.

     

    As Henny Youngman was quoted as saying..."Doctor, it hurts when I do this..." To which the doctor rightly replies, "Then don't do that"

  • by RexRox,

    RexRox RexRox May 22, 2016 11:45 PM in response to gail from maine
    Level 1 (16 points)
    Mac OS X
    May 22, 2016 11:45 PM in response to gail from maine

    gail from maine wrote:

     

    RexRox wrote:

     

    We share an Apple ID because Apple have not yet come up with another suitable option for a family (who are also a small business) to share Contacts, Calendars etc.

    OK, so apparently you have never heard of Family Sharing, which was introduced at the same time that iOS 8 was:

     

     

    Yes Gail I have heard of Family Sharing & as has been amply pointed out by many other users it is an inadequate solution that takes an inordinate amount of time to set-up & does not provide all of the functionality that many users obviously require and previously had without problems.
    Let's just get back to basics here... this problem is new & is conspicuously a bug.

    I have turned off every single option that could possibly be causing this problem yet it still persists. Not with all of our devices just between two, an iPhone 5s & and iPhone 6s. It is not happening on our iPhone 6 and iPad Mini.
    As Apple's techs said to me (& to others) sharing an ID is not a problem if you are not concerned about security within the 'group' but the iOS is supposed to allow you to be able to deactivate these 'features'.

    As has been said over & over that is not working.

    The iOS is not functioning as expected or as it is supposed to. Forgive me if I find that to be a problem.

    I wish there was a simple solution. Sharing an Apple ID always worked liked a charm but the recent updates broke this and the measures a user is supposed to be able to take to remedy the problems do not work. The only other option that Apple gave me was a factory reset of every device & that might, repeat might, fix it. So obviously that's not going to happen.
    So please, do not dodge the issue by effectively saying 'it's all your fault you should be using Family Sharing'... because

    a) - by Apple's own admission we shouldn't have to

    and

    b) - this is obviously a bug.

  • by Csound1,

    Csound1 Csound1 May 23, 2016 5:52 AM in response to RexRox
    Level 9 (51,467 points)
    Desktops
    May 23, 2016 5:52 AM in response to RexRox

    This is the way it works, it was designed this way. The fact that you don't like it does not change that.

  • by RexRox,

    RexRox RexRox May 23, 2016 6:25 AM in response to Csound1
    Level 1 (16 points)
    Mac OS X
    May 23, 2016 6:25 AM in response to Csound1

    Csound1 wrote:

     

    This is the way it works, it was designed this way. The fact that you don't like it does not change that.

    Siiiggghhh... which part of my post & the posts of others did you not read Csound1?
    It is not ...'designed this way...'

    It is designed so that these 'features' can be turned off but, as is quite obvious from multiple posts in this 71 page long thread, it is not behaving the way it should. When all of the relevant things are switched off it is still sharing call lists.
    That is called a bug. Not a designed feature.

    If you take the time to drill-down to the issue instead of just troll-baiting you'll see that the core of the matter is people want Apple to fix this bug.
    Is that too much to ask?

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