Q: My recent calls appearing on another iPhone!?
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May 23, 2016 8:03 AMby gail from maine,Apparently you don't understand the thread. The various suggestions for turning off things were workarounds. If it was designed to be switched off, there would be an option to do so under iCloud or Phone. The behavior is not something that users like, so they should let Apple know that. But until Apple provides a way for you to turn it off, then you have to put up with a design you don't like....
No one here is saying it is a good design, but it is not a bug. Perhaps a design omission or a design flaw, but it is not a "bug"....
GB
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May 23, 2016 12:22 PMby eliparadis,I believe I have found an answer to this issue ( I work in cell phones we are just testing to see if this worked but we are hopeful it will)
If you go into your settings--> Phone ----> Calls on other Devices
Then you can turn off the option that allow's calls on other devices when theyre near wi-fi entirely, or you can select from a drop down list of what other products you have that may potentially share the call.
Again I dont know if someone already mentioned this as I didnt want to take the time to read through this whole thread but that option seemed promising as a fix for the issue,
Cheers
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May 23, 2016 2:24 PMby RexRox,gail from maine wrote:
Apparently you don't understand the thread. The various suggestions for turning off things were workarounds. If it was designed to be switched off, there would be an option to do so under iCloud or Phone. The behavior is not something that users like, so they should let Apple know that. But until Apple provides a way for you to turn it off, then you have to put up with a design you don't like....
No one here is saying it is a good design, but it is not a bug. Perhaps a design omission or a design flaw, but it is not a "bug"....
GB
No, I am sorry, but when I talk with an Apple tech & they say something along the lines of 'That's okay, it's easy to switch off...' and they walk me through the steps then that is not a 'workaround'.
The reason that there are so many things to switch-off is that all those different things impact on different functions.
What SOME users are experiencing is not expected behaviour. Example - I have followed all of Apple's recommended steps & it worked for all of our iPhones. Then I applied the recent update & the problem has reappeared on the iPhone 5s & the iPhone 6s but not on the iPhone 6.
That is the sort of problem users are having. If it was design there would be a consistent outcome.
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May 23, 2016 2:39 PMby RexRox,eliparadis wrote:
I believe I have found an answer to this issue ( I work in cell phones we are just testing to see if this worked but we are hopeful it will)
If you go into your settings--> Phone ----> Calls on other Devices
Then you can turn off the option that allow's calls on other devices when theyre near wi-fi entirely, or you can select from a drop down list of what other products you have that may potentially share the call.
Again I dont know if someone already mentioned this as I didnt want to take the time to read through this whole thread but that option seemed promising as a fix for the issue,
Cheers
Hi eliparadis,
Thanks for taking the time to post some potentially helpful information.
That option is supposed to be part of the solution & should work. I say part as even Apple seems unsure about the root cause of this 'over-sharing'.
See attached image of our three iPhones showing the option you mentioned switched off.
The iPhone 5s on the right & iPhone 6s on the left are still sharing call-logs despite this (& everything else listed below) being turned off.
The problem had been solved on our iPhones & iPad but has now reappeared between just two of the iPhones after a recent update.
Here is the known list of things that need to be turned off as given to me during a number of tech support calls with Apple;
> General > Handoff & suggested apps > switch both options to off
> iCloud > iCloud drive off (if not needed)
> iCloud > Backup off (if not needed)
> Phone > Calls on other devices switch to off
> Messages > Send & receive > only the handset you are using should be activated
> Messages > Text message forwarding > nothing activated
> Facetime > only the handset you are using should be activated
Unfortunately it appears that some users are experiencing a bug that even after turning-off all possible causes the problem still persists.
As I said it is not consistent therefore by definition is a bug.
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May 24, 2016 7:16 PMby Fredy,No need to have one ID or several, no need to alter your cloud settings, all that just makes matters worse, As I suggested long ago at the start of this thread you just need to go to settings/phone/calls on other devices//allow calls on/ then disable the check mark on the ones you don't wanna share with!. it's no big secret or difficult obscure setting. make sure you back out of this properly. sometimes there is a save or cancel option! not sure if theres one here though.
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Jun 5, 2016 9:55 PMby garypaul,This will solve the problem go to settings--Mail,contacts,calendars-- scroll down to the contacts section and click on the my info tab and change that to the correct iPhone contact number. If your phone is logged into the same iTunes iCloud sign in it defaulted to that main contact. I have a personal phone and business phone and my business phone was listed as my personal contact name under my info that is why all the calls would show in recent calls this will solve the problem.
I added a new myinfo contact with the number of my business on my business iPhone and log sharing has disappeared, Chances are that if you do the same for your multiple iPhones on the same iCloud account the call logging will stop. You will have to add a new contact for your self on each phone
but with the primary number of each particular phone.
If this indeed is the 'solution" we all each owe a 1$
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Jun 8, 2016 4:41 AMby @lice,Fredy wrote:
you just need to go to settings/phone/calls on other devices//allow calls on/ then disable the check mark on the ones you don't wanna share with!. it's no big secret or difficult obscure setting.
Unfortunately- not enough (or not always enough). Also Penelope's solution with "my contact No. setting" setting didn't work in my case.
For me disabling wrong phone numbers helped to get rid of call history syncing from iphone with ios9 to iphone with ios8, but vice versa. What helped to get rid of call history syncing from ios8 to ios9 was disabling Facetime's cellular calls. But- glad to hear that for some of us at least one "method" or their combinations finally works.
So, as colleague said
RexRox wrote:
it is not consistent therefore by definition is a bug
To be more exact- I'd like to remind for those who insist that it's
gail from maine wrote:
Perhaps a design omission or a design flaw, but it is not a "bug"
that subject what we call "bug" is "an error, flaw, failure or fault in a computer program or system that causes it to produce an incorrect or unexpected result, or to behave in unintended ways." According wiki.
Regardless of our liking of disliking of "to be angry at the big bad company".
