Q: My recent calls appearing on another iPhone!?

cdavis179 wrote:

 

I share between multiple iPhones... Its odd.. and probably shouldn't happen.. especially since you can pretty much pick what you want to share between devices...

 

In any case.. turn off icloud drive on at least one phone..

 

for all the people saying "icloud accounts are not meant to be shared" are dumb.. they are not helpful... and yes.. there are many reasons why people need to use the same icloud account on different phones...

Look, you are free to do whatever you want with your Apple ID, and also free to live with the consequences. This is one of them.

RexRox wrote:

 

Hi Gail,

 

"...basically, anything that sync's to iCloud would be shared."
This is actually the key point. Our devices are explicitly set to NOT share this information.

The only way to ensure that you do not share iCloud information is to be signed into a different iCloud account for each person

RexRox wrote:

 

Hi Gail,

 

I should also add that we shared an ID for years without any of these problems and then I think it was iOS9 when the problems all started.
I'm no tech-guru but seems to be that the roll-out of HandOff & Continuity is when this can all be tracked back to. There seems to be some sort of bug impacting a limited number of users.
Fact is people do share an ID for a whole host of reasons, in my discussions with Apple techs they have clearly said that's no problem, but there is something going wrong somewhere for some folks.
If there was another solution for sharing all of our Calendars & Contacts I'd be using it but Apple haven't come up with an adequate alternative yet.

As long as you continue to share an iCloud ID with multiple then you will have "cross-contamination". This has always been the case, and shame on anyone who may have told you that it is "no problem" doing so. This goes for using a shared Apple ID with anything else on the device with the one exception of iTunes.

Sharing an iTunes ID is one thing. Sharing an iCloud ID is an entirely different ball of wax, and if you choose to play with it, then don't look to fellow users to help you figure out what the problem is. We don't know why the discrepancy, all we know if that when people don't share iCloud IDs, this doesn't happen ever. And when people do, this issue along with a host of others happen on a regular basis.

Why? Because iCloud IDs are not meant to be shared. And even iTunes IDs can cause issues with sharing if everyone doesn't understand that only one of them actually owns that music - whoever ends up with that iTunes ID in the end....

GB

RexRox wrote:

 

Hi Gail,

 

Fact is people do share an ID for a whole host of reasons, in my discussions with Apple techs they have clearly said that's no problem, but there is something going wrong somewhere for some folks.

From Apple support: Security and your Apple ID - Apple Support

• Never provide your password, security questions, verification codes, recovery key, or any other account security details to anyone else.  Apple will never ask you for this information.
• Don’t share your Apple ID with other people, even family members.

From Apple Support:   https://appleid.apple.com/faq/#!&page=faq

Can I share an Apple ID with someone else?

Your Apple ID should not be shared with anyone else. It provides access to personal information including contacts, photos, device backups and more. Sharing your Apple ID with someone else means you are giving them access to all of your personal content and may lead to confusion over who actually owns the account. To share iTunes & App Store purchases, photos, a calendar and more with someone else, try Family Sharing, iCloud Photo Sharing or other easy-to-use sharing features.

Apple, obviously, does not prohibit you from using a single Apple ID for multiple people, however, they are patently clear that it is not advised. Why? - because it causes issues unexpected results in a potentially random way. Not to mention the security issues that it creates.

Family Sharing allows you to share Calendars and Photos among other things, but not Contacts at this point.

Best of luck,

GB

That's what Family Sharing is for GammaGengar. For people who have families and want to share stuff, DUDE:

http://www.apple.com/icloud/family-sharing/

GB

Family Sharing allows you to share individual photos but doesn't allow two Apple ID's to automatically share a single photo library so that every family pic is available to both spouses. It doesn't allow sharing of purchased iCloud space, and it doesn't allow sharing iTunes Match. I do not want to share an Apple ID with my wife. We do have separate Apple IDs for texting, FaceTime, Notes, Contacts, etc. But it is not optimal for the above issues, so we must share a primary account. Consequently, we're forced to give up things like Handoff, Safari bookmark and keychain syncing, in order to have all of our photos end up in the same place and share our music.

For us, the call history bug seemed to be fixed by turning off iCloud Drive. Unfortunately, this means there's one more feature we can't use. If Apple would just allow multiple Apple IDs to sync to the same Photos library and share iTunes Match, our problem would be solved. Family Sharing is a good solution for sharing between parents and kids, but not between spouses.

Dennis Poust wrote:

 

If Apple would just allow multiple Apple IDs to sync to the same Photos library and share iTunes Match, our problem would be solved. Family Sharing is a good solution for sharing between parents and kids, but not between spouses.

What Apple should or shouldn't do are not relevant here, nor is discussion of such permitted by the Apple Support Communities Terms of Use.

This is a user to user technical support forum. We can not change the way it works. How it works has already been explained to you. If you don't like it, you can submit feedback to Apple using the Contact Us link at the bottom of the page.

Please stop beating this dead horse.

If you use the same Apple ID for iTunes & App Store you both would be using the same Apple iCloud Music Library, since both devices/computers would be signed into that one ID.

It is the iCloud and other sign ins that should not be the same ID.

Photos is one of the things that does not allow multiple people to use a single iCloud Photos Library. You might want to let Apple Know that you'd like to see that sort of feature added: Apple - Feedback

Cheers,

GB

pretty **** difficult when we've spent over 10k on iTunes music, moviea, apps etc off the same account before this problem started

iTunes ID's can be shared, so what is your problem?

This will solve the problem go to settings--Mail,contacts,calendars-- scroll down to the contacts section and click on the my info tab and change that to the correct iPhone contact email. It has to be different on each phone. . I have a personal phone and business phone and my business phone was listed as my personal contact name under my info that is why all the calls would show in recent calls. This will solve the problem.

garypaul wrote:

 

This will solve the problem go to settings--Mail,contacts,calendars-- scroll down to the contacts section and click on the my info tab and change that to the correct iPhone contact email. It has to be different on each phone. . I have a personal phone and business phone and my business phone was listed as my personal contact name under my info that is why all the calls would show in recent calls. This will solve the problem.

If it were that easy, this post wouldn't be 79 pages long.

Did you try this.. It worked for me. Apparently if each iPhone in setting--> contacts-->My Info has the same contact in MY INFO, call history will be shared between iPhones. You may need to make a new contact with your particular email address, but once that is done Phone History will not be shared. I know for sure this works. I had this problem as

well. I have two iPhones one for personal and one for business. Once I changed the one for Business to my business

My Info contact (which was my email address for the company I work for) the phones stopped sharing phone history.

This absolutely and positively works.. Someone in this long thread mentioned this as a solution. I am beholden to her

I take no credit for finding this solution. But it does work. If people are sharing their email address then thy will have

to get a different email address add it to their contacts, then change their My Info to that email address.

This absolutely and positively works and the Music Sharing etc will continue to work as well.

After I bought the new iPhone 7 which I use for personal and restored it from a previous backup  and then restored my iPhone 6s. to a previous backup, this problem reoccurred for me. I changed the My info in the 6s to my business My Info email contact and the 7 to my personal email contact in My Info the problem ceased.

I am still able to share between both iPhones my pictures etc because I share the same apple id for iCloud.

This absolutely and positively works and I am surprised this issue continues when the solution is so simple.

If I have learned anything in problem determination for over 30 years in the computer field, it is that when all other solutions do not work it usually is the last and most simple solution that finally fixes the issue.

That's because the simplest solution, and usually the last one tried, is to follow the recommendations of the manufacturer.

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