barneyman

Q: My recent calls appearing on another iPhone!?

Hi,

 

Hopefully you can help.

 

I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?

 

I have hunted high and low in settings on both phones but with no joy.

 

It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?

 

It is also not affecting text messages...


We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)

 

The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...

 

I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Q: My recent calls appearing on another iPhone!?

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  • by jhcarw,

    jhcarw jhcarw Jul 12, 2015 10:35 AM in response to barneyman
    Level 1 (0 points)
    Jul 12, 2015 10:35 AM in response to barneyman

    My wife and I are having the same problem (recent calls appearing on each others' iPhones), although it only cropped up a few days ago when she upgraded to an iPhone 6. While not disastrous, it's definitely annoying (and challenging to understand why Apple would feel the need to iCloud the recent calls instead of letting each device store its individual call history.)

     

    Having worked through this forum and other Apple Support info, I find myself on the horns of a dilemma...

     

    1) We're not supposed to be using a shared Apple ID on both of our iPhones for poorly clarified reasons, but separating IDs per device or person is obviously what is recommended in this forum, at least for the purposes of resolving this particular issue. The family sharing option is the suggested alternative.

     

    2) The ONLY reason we decided to share one Apple ID across our phones (and MacBooks) is because we make multiple additions and alterations to our collective contact list each day, and sharing a single ID has been the one way we've found that easily and seamlessly updates those changes to all our devices. It has worked so well that I would have thought it was a feature Apple should have promoted rather than undermined with cloud-side tinkering on call histories. At present, family sharing does not permit contact syncing (and likely never will,) and the only Customer Support fixes I have seen in other forums include trying to "share contact" every time a change is made (which would be a time-hog of a nightmare for our situation) or periodically switching all devices back to a single ID for the purposes of contact syncing and then back to device-specific IDs for normal operations (which is a hassle as well, and does not provide real-time access to the latest changes and additions to the contacts list.)

     

    Does anyone have any suggestions that would eliminate shared call histories but preserve shared contacts?

    Thanks..

  • by KiltedTim,

    KiltedTim KiltedTim Jul 12, 2015 10:39 AM in response to jhcarw
    Level 9 (56,539 points)
    iPhone
    Jul 12, 2015 10:39 AM in response to jhcarw

    Store your shared contacts somewhere other than iCloud. You can sync contacts with any number of services, including Google, Yahoo, Outlook.com, etc.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jul 12, 2015 10:57 AM in response to jhcarw
    Level 6 (13,576 points)
    iPhone
    Jul 12, 2015 10:57 AM in response to jhcarw

    jhcarw wrote:

     

    We're not supposed to be using a shared Apple ID on both of our iPhones for poorly clarified reasons...

    I don't consider these words from Apple to be poorly clarified.

     

    Can I share my Apple ID with someone else?

    You shouldn't share your Apple ID with anyone else. It provides access to personal information including contacts, photos, device backups, and more. Sharing your Apple ID with someone else means you're giving them access to all your personal content, and it may lead to confusion about who actually owns the account.

    To share photos, a calendar, iTunes purchases and more with someone else, try these sharing features.

  • by SpidermonkeyCVO,

    SpidermonkeyCVO SpidermonkeyCVO Jul 13, 2015 8:34 AM in response to barneyman
    Level 1 (0 points)
    Jul 13, 2015 8:34 AM in response to barneyman

    My wife and I started having this issue as well recently. While I understand that sharing an iCloud ID is not the optimal way of doing things, there is one reason that we haven't switched to family sharing. This reason is iCloud photos. There is no solution for sharing ALL our photos with eachother, in full resolution, and with all metadata. I pay for the 500GB plan so that we can have all our photos and videos in the cloud, and that way we can both have access to them and edit them at any time. There is currently no solution for doing this with family sharing, and sharing individual albums is not a solution. Also, we are able to share that 500GB storage for not just our family photos, but also our documents. If these issues were addressed, I would gladly quit sharing my iCloud ID with my wife and use family sharing instead.

  • by Csound1,

    Csound1 Csound1 Jul 13, 2015 8:38 AM in response to SpidermonkeyCVO
    Level 9 (51,432 points)
    Desktops
    Jul 13, 2015 8:38 AM in response to SpidermonkeyCVO

    Make an album that includes all photos/videos. Share that.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jul 13, 2015 8:41 AM in response to SpidermonkeyCVO
    Level 6 (13,576 points)
    iPhone
    Jul 13, 2015 8:41 AM in response to SpidermonkeyCVO

    SpidermonkeyCVO wrote:

     

    There is no solution for sharing ALL our photos with eachother, in full resolution, and with all metadata.

    My wife and I do it.  Refer to Csound's post.

  • by SpidermonkeyCVO,

    SpidermonkeyCVO SpidermonkeyCVO Jul 13, 2015 8:41 AM in response to Csound1
    Level 1 (0 points)
    Jul 13, 2015 8:41 AM in response to Csound1

    Unfortunately, that is not a solution. The shared photos and videos are of a reduced quality and contain NO metadata.

  • by Csound1,

    Csound1 Csound1 Jul 13, 2015 8:43 AM in response to SpidermonkeyCVO
    Level 9 (51,432 points)
    Desktops
    Jul 13, 2015 8:43 AM in response to SpidermonkeyCVO

    Then do it your way and live with the result. iCloud is a single user system, using it as a multi user system will have defects. (as you already know)

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jul 13, 2015 8:43 AM in response to SpidermonkeyCVO
    Level 6 (13,576 points)
    iPhone
    Jul 13, 2015 8:43 AM in response to SpidermonkeyCVO

    SpidermonkeyCVO wrote:

     

    Unfortunately, that is not a solution. The shared photos and videos are of a reduced quality and contain NO metadata.

    Then you'll just have to live with all the issues resulting from a single identity for two persons.

  • by SpidermonkeyCVO,

    SpidermonkeyCVO SpidermonkeyCVO Jul 13, 2015 8:48 AM in response to Philly_Phan
    Level 1 (0 points)
    Jul 13, 2015 8:48 AM in response to Philly_Phan

    I suppose so.

  • by socalpk,

    socalpk socalpk Jul 15, 2015 5:25 PM in response to 68010likewoah
    Level 1 (0 points)
    Jul 15, 2015 5:25 PM in response to 68010likewoah

    Here's the thing, I am the only household technical support for numerous devices (2 ipads and 5 iphones), the 2 ipads are used by many people (not just one person), if I were to use a different AppleID for each person in the house, I see a mess of id's and passwords I'd have to sift through every time and which ID do I use for each ipad that has multiple users? Or do we now need to create a unique apple ID for each device rather than user, to do it the "right way". I think some of you advanced posters here are forgetting the hassles and complexity of admining beyond your simple one person usage of a couple devices.

     

    Our household has been successful so far with one ID but are not opposed to changing if this change makes sense and can maintain all these devices effectively and efficiently. So far I have heard that family sharing is not very polished and it is unclear what advantages or new issues may come up when so much has worked just fine for so long with the single ID.

     

    This thread is about a single NEW issue some users are having due to changes made by Apple recently. If Apple wants users to change how they maintain multiple accounts then they simply need to make that fact clear and provide a simple and well thought out means to get there. This thread is about a newly introduced bug that did not exist nor should exist ever automatically. And if it's not a bug then Apple should say so, that it's functioning as intended and accept any potential liability that this "feature" involving privacy suddenly being turned on by default may illicit.

     

    All the posts (most rude I might add) that imply that this is simply a matter of using AppleID for multiple devices issue, it is not. It is a newly added bug, unless Apple officially owns up to intentionally causing this and therefore suddenly and without disclosure added this to force users to move to family sharing and multiple IDs (yeah right). Yes using a single ID may resolve the issue...much like turning off all the devices and tossing them in the garbage, will as well, but it's hardly a solution for many of us and still leaves the issue unanswered as to how to migrate from on ID to multiple IDs over a family network that also share devices.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jul 15, 2015 5:46 PM in response to socalpk
    Level 6 (13,576 points)
    iPhone
    Jul 15, 2015 5:46 PM in response to socalpk

    Here's the thing.  IOS devices have ALWAYS been designed as single-user devices.  On the flip side, one user could always be associated with multiple devices.  "Way back when" it was reasonably painless to ignore that design characteristic but, with each major IOS level change, the difficulties increased and, for you, they finally reached the breaking point.

     

    This is not a "newly added bug" but rather the latest evolvement in the single-user & multiple device concept.  The system IS functioning as intended and Apple HAS said so.

     

    Use the same Apple ID for both Store purchases and iCloud (recommended)

    We recommend that you use the same Apple ID for Store purchases and iCloud. Using multiple Apple IDs might be confusing and might cause issues with accessing purchased content or using some services.

     

    Can I share my Apple ID with someone else?

    You shouldn't share your Apple ID with anyone else. It provides access to personal information including contacts, photos, device backups, and more. Sharing your Apple ID with someone else means you're giving them access to all your personal content, and it may lead to confusion about who actually owns the account.

    To share photos, a calendar, iTunes purchases and more with someone else, try these sharing features.

     

    Can I merge multiple Apple IDs into one?

    Apple IDs can't be merged. We recommend that you use the same Apple ID in the iTunes Store and iCloud. Using multiple Apple IDs might be confusing and might cause issues with accessing purchased content or using some services.

  • by Csound1,

    Csound1 Csound1 Jul 15, 2015 5:47 PM in response to socalpk
    Level 9 (51,432 points)
    Desktops
    Jul 15, 2015 5:47 PM in response to socalpk

    Nope, it's about the choice of whether to use it as intended or not. You make your choice to not do so and the result is yours to live with. It's quite simple as choices go.

  • by socalpk,

    socalpk socalpk Jul 15, 2015 5:57 PM in response to Philly_Phan
    Level 1 (0 points)
    Jul 15, 2015 5:57 PM in response to Philly_Phan

    This is very confusing when you have a large multi-generation family under the same roof which includes support for multi-user devices. So far it sounds like the best bet will be to remove all icloud features from all devices (and use 3rd party sharing, like gmail calender etc) and I'm betting that's not really what Apple would like to happen with family customers. But the multiple ID's just can't work as designed in my situation, there's just too much complexity there and maintenance overhead.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jul 15, 2015 6:05 PM in response to socalpk
    Level 6 (13,576 points)
    iPhone
    Jul 15, 2015 6:05 PM in response to socalpk

    I could easily provide solutions for your problems were it not for one error in your thinking.

     

    socalpk wrote:

     

    ...support for multi-user devices.

    IOS devices are not and never have been multi-user devices.  Period.  Your insistence in using them that way means that you can not use Apple's facilities and, yes, you must use items like third-party sharing.  Yes you're correct in that "...that's not really what Apple would like to happen with family customers" but no solution, Apple's or anyone else's, is the best for 100% of the population.

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