barneyman

Q: My recent calls appearing on another iPhone!?

Hi,

 

Hopefully you can help.

 

I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?

 

I have hunted high and low in settings on both phones but with no joy.

 

It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?

 

It is also not affecting text messages...


We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)

 

The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...

 

I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Q: My recent calls appearing on another iPhone!?

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  • by socalpk,

    socalpk socalpk Jul 24, 2015 12:58 PM in response to Philly_Phan
    Level 1 (0 points)
    Jul 24, 2015 12:58 PM in response to Philly_Phan

    Philly_Phan wrote:

     

    socalpk wrote:

     

    Perhaps it works as intended, if so, apparently this is a feature where you have no option but to use and love it because it's Apple and they simply never mess up.

    No.  Your option is to purchase a different mobile phone, one that functions in the manner that you wish.

    Absolutely. I figured that one out myself, only when I bought this phone it did work the way I needed it to, now that's changed. And actually now without icloud it does again. But thanks for your lack of helpfulness.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jul 24, 2015 1:00 PM in response to socalpk
    Level 6 (13,576 points)
    iPhone
    Jul 24, 2015 1:00 PM in response to socalpk

    socalpk wrote:

     

    Philly_Phan wrote:

     

    socalpk wrote:

     

    Perhaps it works as intended, if so, apparently this is a feature where you have no option but to use and love it because it's Apple and they simply never mess up.

    No.  Your option is to purchase a different mobile phone, one that functions in the manner that you wish.

    Absolutely. I figured that one out myself, only when I bought this phone it did work the way I needed it to, now that's changed. And actually now without icloud it does again. But thanks for your lack of helpfulness.

    You obviously ignored Apple's very specific advice on this matter.  Yes, you got away with it for a while but what made you believe that it would continue?  After all, you were warned.

  • by arganto,

    arganto arganto Jul 24, 2015 1:18 PM in response to KiltedTim
    Level 1 (0 points)
    Jul 24, 2015 1:18 PM in response to KiltedTim

    KiltedTim wrote:

     

    Otherwise know as "ranting".

    .

     

    Better to speak about bugs instead (what will help other users, because they do not have to try around without any success) of telling that bugs are features or to give work-arounds as the id-split (what will be the next work-around: Switch of the pohone and all bugs are gone?), which has nothing to do with the "feature" that only one of the iPhones shows the call list of the other and not all calls and not every time, ... So if this is a feature, it is not working => bug. If this is not a feature => bug. Is this is a feature and not relating to the "use cellulare ..." option. => design bug.


    So it does not make any sense, to "defend in the Name of Apple" such a situation.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jul 24, 2015 1:21 PM in response to arganto
    Level 6 (13,576 points)
    iPhone
    Jul 24, 2015 1:21 PM in response to arganto

    arganto wrote:

     

    KiltedTim wrote:

     

    Otherwise know as "ranting".

    .

     

    Better to speak about bugs instead (what will help other users, because they do not have to try around without any success) of telling that bugs are features or to give work-arounds as the id-split (what will be the next work-around: Switch of the pohone and all bugs are gone?), which has nothing to do with the "feature" that only one of the iPhones shows the call list of the other and not all calls and not every time, ... So if this is a feature, it is not working => bug. If this is not a feature => bug. Is this is a feature and not relating to the "use cellulare ..." option. => design bug.


    So it does not make any sense, to "defend in the Name of Apple" such a situation.

    But you're not speaking about bugs.  You're speaking about completely and totally ignoring Apple's written instructions regarding iPhone usage.  Actually, you're whining about the iPhone not working the way that YOU want it to work.

  • by KiltedTim,

    KiltedTim KiltedTim Jul 24, 2015 1:37 PM in response to arganto
    Level 9 (56,597 points)
    iPhone
    Jul 24, 2015 1:37 PM in response to arganto

    Again... read the Apple Support Communities Terms of Use. You just might learn something.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jul 24, 2015 1:45 PM in response to KiltedTim
    Level 6 (13,576 points)
    iPhone
    Jul 24, 2015 1:45 PM in response to KiltedTim

    KiltedTim wrote:

     

    Again... read the Apple Support Communities Terms of Use. You just might learn something.

    Naah.

  • by socalpk,

    socalpk socalpk Jul 24, 2015 2:05 PM in response to arganto
    Level 1 (0 points)
    Jul 24, 2015 2:05 PM in response to arganto

    So for me it's time to ignore the trolls here and try and help. I've been looking at other sites for more information on this. I believe this is in fact a bug and while Apple intended to implement this feature I don't believe they had the intent to release it in a way that impacted users who use the single ID for their devices. I believe they will likely add this as an option not fundamental and forced feature of icloud. In any case feature, bug or feature with bugs, we have no information telling us what Apple plans, so there are no guarantees.

     

    Options:

    • Try turning off handoff feature - on all devices
    • Try turning off icloud - on all devices (worked for me)
    • Try using family sharing
    • Wait and see if Apple resolves it with ios 9
    • Trash your phones and buy other brands (just listed to sure the trolls understand we all know this option)

     

    Like I said turning off icloud has worked fine for me, however my preference is to find a solution rather than a hack. At no point have I been exposed to the idea that I was supposed to use individual ID's for my kids, an idea typically considered wrong when it comes to the internet, I.E. age of getting an email address, there are numerous concerns including privacy, safety, as well as financial. That said, I am researching family sharing. I have heard it has issues and is not ready for primetime but I may be willing to move that direction depending on more information and others reviews who are using it. It is unfortunate that so many anti-helpful people infect this forum. Helping find solutions involves more than simply saying you can't do it the way you've always done it, that is not helpful in any way, it only serves to incite and annoy others, clearly. Understanding what users are experiencing and why and helping to find solutions, pointing them toward what works is what people are here reaching out for, and seem to be wasting their time (I know I have) with the few of you unhelpful dwellers here, you contribute absolutely nothing, congrats to you.

     

    Here's the link to information on family sharing, if any of you are using it or find more info, please share. It should isolate each device while allowing your to maintain overall control. Find your iphone and itunes, as well as purchases can be shared in most cases it seems. I am thinking in some cases this might work as a separator of devices for those who don't want all devices sharing call logs etc. Simply use family sharing for each device, seems you can still manage from your main ID...anyway check it out and let me know.

  • by KiltedTim,

    KiltedTim KiltedTim Jul 24, 2015 2:54 PM in response to socalpk
    Level 9 (56,597 points)
    iPhone
    Jul 24, 2015 2:54 PM in response to socalpk

    socalpk wrote:

     

    • Trash your phones and buy other brands (just listed to sure the trolls understand we all know this option)

    Please... do that. Then you can go whine on someone else's forums.

  • by arganto,

    arganto arganto Jul 25, 2015 12:29 AM in response to Philly_Phan
    Level 1 (0 points)
    Jul 25, 2015 12:29 AM in response to Philly_Phan

    Philly_Phan wrote:

     

     

    But you're not speaking about bugs.  You're speaking about completely and totally ignoring Apple's written instructions regarding iPhone usage.  Actually, you're whining about the iPhone not working the way that YOU want it to work.

     

    If the call list only syncs sometimes and only syncs to some devices and only one-way, then you do not think this is a bug and this what YOU want that your device works? Interesting.

     

    Apple's instruction was to use iCloud to share the keychaine, my iCloud documents, now the cloud drive documents, findmyDevices, etc. etc. over my devices. If I split the IDs, for exactly what is this iCloud sharng now in place? Why does iCloud syncs between devices and findmyDevices shows all my devices, if all that is not how Apple want to use them?

     

    So if this is a feature, it is not working => bug. If this is not a feature => bug. Is this is a feature and not relating to the "use cellulare ..." option. => design bug.

  • by Touttaya ,

    Touttaya Touttaya Jul 25, 2015 4:39 AM in response to barneyman
    Level 1 (0 points)
    Jul 25, 2015 4:39 AM in response to barneyman

    HI ,

    i have discovered that there is a new option in general called handoff is the reason of the duplication so please turn it off and try again .

    T

  • by HOMMEL,

    HOMMEL HOMMEL Aug 4, 2015 6:07 AM in response to Joewalsh91
    Level 1 (0 points)
    Aug 4, 2015 6:07 AM in response to Joewalsh91

    Yes!

  • by Lennythelurker,

    Lennythelurker Lennythelurker Aug 5, 2015 1:26 AM in response to socalpk
    Level 1 (0 points)
    Aug 5, 2015 1:26 AM in response to socalpk

    Thank you socalpk for attempting to solve the problem, I will try those and see if they help.

     

    As a long time Apple user, I find this change bizarre. Like most people I don't follow the evolution of iOS very closely - I use Apple because I expect their stuff to mostly work without having to look too deeply 'under the hood', and because it's nice to look at. I have I think 12 iThings in use by various family members. I'm not sure how many Apple IDs we have, I've never got Family Sharing to perform any useful function, and our calendars don't reliably merge. Contacts seem to kind of spread themselves around our devices by osmosis. I back important stuff up independently because I don't trust iCloud to do what it says on the tin, or at least not over an extended period without Apple changing the terms at their own whim with minimal notice. I imagine that makes us typical Apple users. I've never read the terms and conditions on any Apple device, nor on a message board, and I'm not going to start now.

     

    For those of you banging on and on about not sharing Apple IDs, I get what you say. I'm old enough to remember when IT departments could impose stuff like that from the top down and take your access to the mainframe off you if you didn't obey. The world isn't like that any more. People pay a lot of money to Apple for these devices, and in return we expect them to listen when we say we don't like something. The most basic function of an iPhone is to be a phone, and the privacy of that between family members is not a trivial matter for all sorts of good real world reasons. This 'feature' that we are discussing fundamentally changes the way that function is carried out. Clearly many people don't like it, and a few do. If they have any sense, Apple will make it an option rather than erratically automatic soon, and those of us who have no desire to track our children's phone history or to share our own will be happy.

     

    But please, 'expert users' don't keep telling us we're doing it wrong. Explain it nicely two or three times at most, we're grateful for that input. If our refusal to comply annoys you, feel free to ignore us. My ramshackle approach to managing my Apple devices worked OK, and now it doesn't. That's Apple's doing not mine. I have a life to live and I'm not going to put any more time into messing about with yet more IDs and passwords to make things fit with the current flavour of the month at Cupertino. I could throw all those iThings away and buy alternatives, but I'm not made of money, I don't believe they're any better, and Apple has cleverly tied us all in to various subscriptions and commitments I haven't got the time or energy to unpick. In return I expect Apple to sort the most obvious bugs quickly when they happen. If you're listening, can you sort this one for your customers, please?

  • by AmishCake,

    AmishCake AmishCake Aug 7, 2015 7:33 AM in response to Lennythelurker
    Level 6 (9,402 points)
    Aug 7, 2015 7:33 AM in response to Lennythelurker

    They aren't "listening" here, this board is populated by users like you. Please let them know how you feel here: http://www.apple.com/feedback

  • by mike777999,Helpful

    mike777999 mike777999 Aug 10, 2015 12:21 PM in response to barneyman
    Level 1 (9 points)
    Aug 10, 2015 12:21 PM in response to barneyman

    Hi everyone

     

    I too have been suffering with the issue of call syncing but - finally - I've FINALLY managed to figure out the cause.

     

    I have 2 iPhones, one for work and one personal. Like most people I have signed into the same Apple ID on both of these (for both Store and iCloud) so that I can share my purchased media between them, and also ensure that I backup both devices. This is not the cause of the issue, however - and neither is FaceTime, iMessage, Call Forwarding, Handoff or any other other issues mentioned this thread. The issue is iCloud Drive.

     

    At some point in recent history, Apple must have begun backing up our call lists within iCloud Drive, as switching it on on both devices is enough to immediately start the lists syncing again. I have made the decision to switch off iCloud Drive permanently on my work phone to avoid the issue. Naturally, you only have to switch it off on ONE device to prevent the sync.

     

    Is it annoying? Yes, a little. There aren't many apps on my work iPhone but it would have been nice to have the option to share/backup data with iCloud Drive where available. Perhaps Apple shouldn't have implemented this feature for call lists OR should have made it merely an option.

     

    However - to the people that have used this thread to continuously repeat their opinion that you shouldn't share Apple IDs - I don't share Apple IDs with anyone else and I still had the problem due to my unique circumstances. You said that sharing Apple IDs was the only cause, this wasn't entirely correct as we can now see. I personally do agree that you shouldn't share Apple IDs, however please let us all learn from this, that sometimes there may genuinely be other reasons for problems occurring, as was the case here. I agree with your viewpoint BUT you couldn't see past your own opinion to think about what ELSE may be causing it, which is a shame as it has caused so much ill feeling in this thread. We're all Apple fans, let's play nice :-)

     

    I hope this helps other people that have had the issue! AND - if you are sharing Apple IDs - why not at least consider having separate IDs for iCloud? You can still share an ID for Store purchases (you shouldn't, but who am I to try stopping you :-) ), but at least this way you'll avoid the issues raised in this topic.

  • by arganto,

    arganto arganto Aug 10, 2015 11:45 PM in response to mike777999
    Level 1 (0 points)
    Aug 10, 2015 11:45 PM in response to mike777999

    Hi Mike,

     

    Thanks for your testting. This fits with the others, who said, that iCloud is the problem. I do not think, that it is iCloud Drive, because I did not activate this, I'm still on normal iCloud "document" and have the problem as well. So it is most probably a sync via iCloud, what I do not want. But ...


    > why not at least consider having separate IDs for iCloud?

     

    Because this is what I do not want to miss and I Need it all the day long:

     

    - sharing documents and data

    - central backup and central storage plan

    - key chaine

    - serach iDivices

    - passbook

    - ...

     

    For all this, there is iCloud, so it do not make any sense to have an own iCloud account for every device. Then Apple do not Need any iCloud anymore. So they should only enable a more granular Setting Option, to be able to Switch off this call list sync.

     

    BUT I saw another post this days, that it is fixed in the new beta.

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