barneyman

Q: My recent calls appearing on another iPhone!?

Hi,

 

Hopefully you can help.

 

I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?

 

I have hunted high and low in settings on both phones but with no joy.

 

It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?

 

It is also not affecting text messages...


We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)

 

The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...

 

I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Q: My recent calls appearing on another iPhone!?

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  • by wwusa,

    wwusa wwusa Nov 1, 2015 10:14 AM in response to barneyman
    Level 1 (0 points)
    Nov 1, 2015 10:14 AM in response to barneyman

    Any movement on this issue?  9.1 did not solve my problem.  Neither did logging out of facetime or changing "my info"

  • by JAta2,

    JAta2 JAta2 Nov 2, 2015 5:21 AM in response to wwusa
    Level 1 (9 points)
    Nov 2, 2015 5:21 AM in response to wwusa

    No, I am still getting call history mingling among my devices - nothing seems to work.

  • by jennifernyc1,

    jennifernyc1 jennifernyc1 Nov 3, 2015 8:07 PM in response to KiltedTim
    Level 1 (0 points)
    Nov 3, 2015 8:07 PM in response to KiltedTim

    Not helpful.  Especially when I bought my kids their phones before Family Sharing and this was the only way to manage their accounts and purchases.  Now that family is introduced I can not use it.  Family set up isn't even showing on my iCloud as an option.  And when I send invites to my kids it says they are already on a family share account. But they aren't.  No one appears on my account.

  • by jennifernyc1,

    jennifernyc1 jennifernyc1 Nov 3, 2015 8:16 PM in response to FelipeV
    Level 1 (0 points)
    Nov 3, 2015 8:16 PM in response to FelipeV

    I can't use Family share since I put all the kids' phones on my ID.  This was necessary since this was the only option to monitor their use and purchases.  I am having a horrible time trying to set up family share.  I'll have to contact apple directly.  We've been sharing with our daughter for 4 years, this phone issue just started a month ago.  Why now?  I share My Id with our son's for about a year.  No issues.

  • by gail from maine,

    gail from maine gail from maine Nov 3, 2015 10:02 PM in response to jennifernyc1
    Level 7 (27,086 points)
    iCloud
    Nov 3, 2015 10:02 PM in response to jennifernyc1

    If you want help with Family Sharing you are going to have to start a new thread. This thread is not about Family Sharing.

     

    GB

  • by baohara,

    baohara baohara Nov 4, 2015 6:53 PM in response to barneyman
    Level 1 (0 points)
    Nov 4, 2015 6:53 PM in response to barneyman

    I've been having this same problem as well. I just made an adjustment and think it may have solved the problem. On your iPhone go to Settings/Phone/Calls on Other Devices. It should currently allow calls on other devices. On my phone it lists the different devices that we own associated to our appleid (including my wife's iPhone). If you turn off your wife's iPhone (or all devices) I believe it will stop showing calls that you receive on her phone.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Nov 4, 2015 6:58 PM in response to barneyman
    Level 6 (13,576 points)
    iPhone
    Nov 4, 2015 6:58 PM in response to barneyman

    barneyman wrote:

     

    We are both using the same iCloud account...

    This is ALWAYS a mistake and WILL cause issues like you're experiencing.

  • by JAta2,

    JAta2 JAta2 Nov 4, 2015 8:52 PM in response to Philly_Phan
    Level 1 (9 points)
    Nov 4, 2015 8:52 PM in response to Philly_Phan

    >> This is ALWAYS a mistake and WILL cause issues like you're experiencing.

    About as useful as telling someone to use an Android device to avoid Apple specific bugs

  • by JAta2,

    JAta2 JAta2 Nov 4, 2015 9:02 PM in response to baohara
    Level 1 (9 points)
    Nov 4, 2015 9:02 PM in response to baohara

    Hi,

     

    >> I just made an adjustment and think it may have solved the problem.

     

    That didn't work for a lot of folks here... the setting you are referring to controls whether or not to actually send a call to another phone (phone rings, notification appears).  What many of us are experiencing is just the call history list having merged entries from other devices without any calls actually appearing on the device (phone did not ring and no notification was sent).

  • by Philly_Phan,

    Philly_Phan Philly_Phan Nov 5, 2015 6:08 AM in response to JAta2
    Level 6 (13,576 points)
    iPhone
    Nov 5, 2015 6:08 AM in response to JAta2

    JAta2 wrote:

     

    >> This is ALWAYS a mistake and WILL cause issues like you're experiencing.

    About as useful as telling someone to use an Android device to avoid Apple specific bugs

    You can use it the way that it was designed to be used and it will work just fine or you can use it the way that you want to and you'll have trouble.  Your choice.

  • by JAta2,

    JAta2 JAta2 Nov 5, 2015 6:22 AM in response to Philly_Phan
    Level 1 (9 points)
    Nov 5, 2015 6:22 AM in response to Philly_Phan

    >> You can use it the way that it was designed to be used and it will work just fine or you can use it the way that you want to and you'll have trouble.  Your choice.

     

    Please post any documentation showing that each iCloud account shares a call history list among its devices by design. The reality rather than guessing is that this is a bug, pure and simple. Sure, if you don't use the feature that has the bug, you won't encounter it, but that is at best a workaround for someone who can avoid the feature without problems.  Your post is not helpful.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Nov 5, 2015 6:25 AM in response to JAta2
    Level 6 (13,576 points)
    iPhone
    Nov 5, 2015 6:25 AM in response to JAta2

    Frequently asked questions about Apple ID - Apple Support

     

    You shouldn't share your Apple ID with anyone else. It provides access to personal information including contacts, photos, device backups, and more. Sharing your Apple ID with someone else means you're giving them access to all your personal content, and it may lead to confusion about who actually owns the account.

    To share photos, a calendar, iTunes purchases and more with someone else, try these sharing features.

  • by JAta2,

    JAta2 JAta2 Nov 5, 2015 6:42 AM in response to Philly_Phan
    Level 1 (9 points)
    Nov 5, 2015 6:42 AM in response to Philly_Phan

    >> You shouldn't share your Apple ID with anyone else. It provides access to personal information including contacts, photos, device backups, and more.

     

    People who share Apple IDs with others probably know full well what is shared - that's why they share it.  While it might be terrible to imagine that two people might want to share their contacts, photos, device backups and more, others might not see it that way.  The bottom line is that anyone using multiple devices on an iCloud account, whether or not it's the same person, should not have an expectation that their call history should be merged (there is no Apple documentation that I can see that suggests this).  I have multiple devices on my account and I certainly don't like the fact that the call history is merged - the call history should be recording calls that came in to the device - not a particular account and stored on that device.  If calls are forwarded or ring on multiple devices, then the call history can be updated for each device that actually received the call.  But what's happening is that without and forwarding or receiving of calls, the call history list is being merged among devices.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Nov 5, 2015 6:43 AM in response to JAta2
    Level 6 (13,576 points)
    iPhone
    Nov 5, 2015 6:43 AM in response to JAta2

    Do whatever you want.  It's not my concern.

  • by JAta2,

    JAta2 JAta2 Nov 5, 2015 7:46 AM in response to Philly_Phan
    Level 1 (9 points)
    Nov 5, 2015 7:46 AM in response to Philly_Phan

    Thanks :-)

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