barneyman

Q: My recent calls appearing on another iPhone!?

Hi,

 

Hopefully you can help.

 

I use my phone for business and we have noticed in the last few days that all of the calls I make and receive are appearing in my wife's iPhone recent call history?

 

I have hunted high and low in settings on both phones but with no joy.

 

It is only affecting calls i make, not the other way round? so i am not seeing calls my wife makes on her phone in my recent call history?

 

It is also not affecting text messages...


We are both using the same iCloud account but the inconsistencies above suggest its something more involved (or very simple!)

 

The slightly odd thing is that it only seems to do it when my phone is at home, i went out this afternoon and the calls made/received have not appeared on her history. so maybe its a wifi thing?...but...

 

I also phoned vodafone when i got home to see if they could help (they couldn't!) and that short dial number is also not appearing on her history?

iPhone 5s, iOS 8.3

Posted on May 22, 2015 10:46 AM

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Q: My recent calls appearing on another iPhone!?

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  • by sandtayl,

    sandtayl sandtayl Jan 2, 2016 6:23 PM in response to Lawrence Finch
    Level 1 (0 points)
    Jan 2, 2016 6:23 PM in response to Lawrence Finch

    If I take a photo on my iPhone, that photo will automatically appear on my wife's iphone and our iMac (provided we share an Apple ID). This is what i'm referring to when I said we've done it for years. We most certainly have. I never said that we've used iCloud to do this for years. Photo stream was the avenue in years gone by.

     

    Also, unless I'm missing something (please help out with instructions if I am), for us to use family sharing with a family photo album, we still need to manually add photos to that family album which will then put a (compressed) version of that photo on all devices that are attached to that family album. This is not seamless, and not full resolution which is not preferred.

     

    I'd love to snap a photo, and have that photo (in full resolution) automatically appear on my wife's phone and our iMac without the need for us to do anything else (eg. Manually add all those photos to a shared family album). Is this possible?

  • by Mary Crane1,

    Mary Crane1 Mary Crane1 Jan 3, 2016 7:38 AM in response to sandtayl
    Level 1 (0 points)
    Jan 3, 2016 7:38 AM in response to sandtayl

    Hi,

     

    My husband i have been sharing same ID too. To resolve the missed calls showing up on my phone  after turning off all sharing which did not resolve the issue)

    I turned off iCloud drive on my husbands phone. Photo sharing still works, it's a different entity completely, and now I don't see missed calls on my phone anymore. Maybe this will help.

    Mary

  • by rockmyplimsoul,

    rockmyplimsoul rockmyplimsoul Jan 3, 2016 9:39 AM in response to sandtayl
    Level 5 (7,249 points)
    iTunes
    Jan 3, 2016 9:39 AM in response to sandtayl

    sandtayl wrote:

     

    If I take a photo on my iPhone, that photo will automatically appear on my wife's iphone and our iMac (provided we share an Apple ID). This is what i'm referring to when I said we've done it for years. We most certainly have. I never said that we've used iCloud to do this for years. Photo stream was the avenue in years gone by.

    Photo Stream is and has always been an iCloud service, so you were using iCloud for this purpose.

     

    sandtayl wrote:

     

    I'd love to snap a photo, and have that photo (in full resolution) automatically appear on my wife's phone and our iMac without the need for us to do anything else (eg. Manually add all those photos to a shared family album). Is this possible?

    Family Sharing will not support that automatically, you have to manually move photos to the Family album in order for them to be shared with other IDs on the shared account.

  • by eyesis88,

    eyesis88 eyesis88 Jan 9, 2016 1:16 PM in response to barneyman
    Level 1 (14 points)
    Jan 9, 2016 1:16 PM in response to barneyman

    Apple ID's are not meant to be shared.

     

    However you can adjust specific setting in order to resolve this.

     

    Turn off Handoff. If you want to turn off Handoff on your iPhone, iPad, or iPod touch, go to Settings > General > Handoff & Suggested Apps. Then turn off Handoff.



  • by Philly_Phan,

    Philly_Phan Philly_Phan Jan 9, 2016 1:33 PM in response to barneyman
    Level 6 (13,576 points)
    iPhone
    Jan 9, 2016 1:33 PM in response to barneyman

    barneyman wrote:

     

    We are both using the same iCloud account...

    That is ALWAYS a mistake and is likely the cause of your problem.

  • by gregory202,

    gregory202 gregory202 Jan 12, 2016 1:55 PM in response to eyesis88
    Level 2 (263 points)
    Jan 12, 2016 1:55 PM in response to eyesis88

    eyesis88 wrote:

     

    Apple ID's are not meant to be shared.

     

    However you can adjust specific setting in order to resolve this.

     

    Turn off Handoff. If you want to turn off Handoff on your iPhone, iPad, or iPod touch, go to Settings > General > Handoff & Suggested Apps. Then turn off Handoff.



    I actually just would like to applaud and thank eyesis88,  I mean I was thinking it is part of icloud contact sync, but it really is handoff and for all wonderful people who wants to get rid of the "BUG" follow instructions above and no more handoff of call logs.

    @OP if you are still present, may we mark that answer if you can verify it working?

  • by gail from maine,

    gail from maine gail from maine Jan 12, 2016 7:00 PM in response to gregory202
    Level 7 (27,086 points)
    iCloud
    Jan 12, 2016 7:00 PM in response to gregory202

    Oh, sure - there is a single way to fix an issue that has been discussed ad nauseam here in 52 pages of ranting and raving.

     

    And, amazingly, that simple, straightforward way really, really, really works..... (probably because it was written by somebody who thinks that using a phonetic spelling of some DAESH wannabe somehow gives a redundant response some leverage).

     

    SERIOUSLY?????

     

    GB

  • by gregory202,

    gregory202 gregory202 Jan 13, 2016 3:24 AM in response to gail from maine
    Level 2 (263 points)
    Jan 13, 2016 3:24 AM in response to gail from maine

    gail from maine wrote:

     

    Oh, sure - there is a single way to fix an issue that has been discussed ad nauseam here in 52 pages of ranting and raving.

     

    And, amazingly, that simple, straightforward way really, really, really works..... (probably because it was written by somebody who thinks that using a phonetic spelling of some DAESH wannabe somehow gives a redundant response some leverage).

     

    SERIOUSLY?????

     

    GB

    DAESH wannabe - my sarcasm is well known and deleted many times by our wonderful moderators - one of them actually following me under other profile, but you Gail (et tu brute)... Anybody of oldtimers can chime in on what is that really part off it has to be icloud sync - Hand off, contacts, drive, keychain? Drive would make sense to me, since it use to be "documents and settings" and hence that being part of settings. Am I wrong?

  • by Tmak14,

    Tmak14 Tmak14 Jan 14, 2016 8:51 AM in response to barneyman
    Level 1 (0 points)
    Jan 14, 2016 8:51 AM in response to barneyman

    Hi, I know I will probably annoy allot of higher level members by telling you why your devices aren't behaving as you want, and how to solve it, because I think they know the work around but want to force you to separate your iCloud accounts, or they actually don't know how to solve this. Either way I will probably annoy them.

     

    First of all its not a bug, its the way iCloud has been designed. The culprit is a master call log file that resides in iCloud Drive. Each device that is logged in to the same iCloud account and has "iCloud Drive" enabled will sync to that master call log. Nothing else affects this, FaceTime, continuity, cellular phone call forwarding have no affect no matter if they were on or off.

     

    The only work around possible at the moment, until Apple redesigns how its iCloud service behaves at their end, is to accept that iCloud Drive functionality will not be available and should be turned of for devices that you do not want to sync to the master call log in iCloud Drive, to do this you have to follow these instructions carefully:

     

    1- Keep iCloud Drive turned on for the devices you want the call list synced across, and turn it off for the devices that you do not want to sync with the master call list.

     

    2- Most importantly, even if you turn off iCloud Drive for your iPhone(X), but you still find the recent call list from it appearing on your other iPhone(Y) that has iCloud Drive enabled, the culprit is that iPhone(X) is syncing its call list with iCloud Drive indirectly through another device that is linked to it via either the same FaceTime number or via enabling calls on other devices and at the same time has iCloud Drive enabled. For example your wife's phone list is appearing on your phone even though you have iCloud Drive disabled on your wife's phone, the culprit is that your wife's iPad or iMac, has iCloud Drive turned on, and at the same time is linked with the same FaceTime and phone forwarding settings with your wife's iPhone, so your wife's phone is syncing its call list with her iPad, and then her iPad is syncing that list with the master call list in iCloud Drive, because iCloud Drive is enabled on her iPad. The solution is to disable iCloud drive on all devices(iPads, iMacs etc...) related to iPhone(X)'s FaceTime and phone forwarding settings.

     

    3- Eventually you should end up with two phone ecosystems on the same iCloud account for your devices, those devices, iPhones, iPads, IMacs etc... that have iCloud drive enabled and have the same FaceTime and phone forwarding settings. And another set of Devices that have iCloud drive disabled and at the same time are linked together with a different FaceTime number/Email and phone forwarding settings.

     

    4- Delete the recent call lists after you go through these steps on your iPhones.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Jan 14, 2016 8:57 AM in response to Tmak14
    Level 9 (59,776 points)
    iPhone
    Jan 14, 2016 8:57 AM in response to Tmak14

    Tmak14 wrote:

     

    Hi, I know I will probably annoy allot of higher level members by telling you why your devices aren't behaving as you want, and how to solve it, because I think they know the work around but want to force you to separate your iCloud accounts, or they actually don't know how to solve this. Either way I will probably annoy them.

     

    First of all its not a bug, its the way iCloud has been designed. The culprit is a master call log file that resides in iCloud Drive. Each device that is logged in to the same iCloud account and has "iCloud Drive" enabled will sync to that master call log. Nothing else affects this, FaceTime, continuity, cellular phone call forwarding have no affect no matter if they were on or off.

    Yes, this is what we've been telling people, that the phone is working as designed. Why would we get annoyed that you're agreeing with us? And, as for any attempts to 'force you to separate your iCloud accounts", hardly. I can only speak for myself, but really, I have no interest in forcing anyone to do anything. If they want to keep using one Apple ID and deal with the fall out, they are more than welcome to do so.

  • by GovtLawyer,

    GovtLawyer GovtLawyer Jan 14, 2016 9:05 AM in response to IdrisSeabright
    Level 1 (6 points)
    Jan 14, 2016 9:05 AM in response to IdrisSeabright

    The previous poster did not agree with anyone that the problems we are experiencing are as designed.  He specifically stated that they may not know how to solve it.  He also pointed out that other features such as FaceTime are not plagued by this problem.  Yes, turn off iCloud Drive.  So suffer from a change Apple made - either intentionally or not - last May, to customers who had two devices under the same Apple ID for years, forcing them to either accept call logs on each device or lose the iCloud Drive feature. 

     

    If Apple designed it this way, they are way off base.  If it was by design why hasn't this wonderful feature been highlighted on their site along with other IOS features?  You don't inconvenience scores of loyal customers to introduce a new feature.  I am patiently waiting for Apple to fix this. 

  • by Csound1,

    Csound1 Csound1 Jan 14, 2016 9:13 AM in response to GovtLawyer
    Level 9 (51,467 points)
    Desktops
    Jan 14, 2016 9:13 AM in response to GovtLawyer

    I use a unique ID for my phone, and the iCloud Drive is on. I never have the issue you describe. I therefore am unable to agree that ICD has anything to do with this phenomena, it looks like an ID/User issue.

     

    Can you tell us whether you have more than one user on one ID?

  • by DanNJ73,

    DanNJ73 DanNJ73 Jan 14, 2016 11:03 AM in response to Csound1
    Level 1 (0 points)
    Jan 14, 2016 11:03 AM in response to Csound1

    It's definitely not iCloud drive.  I have one iPad, two iPhones and none of them have iCloud DRIVE on.    I think this is a backup issue to iCloud when the phones are plugged in and connected to wifi.    My personal phone seems to be telling me more often that I have "missed calls"  on my lock screen but it's because my new truck has built in WIFI and so when it's plugged in, it's doing backups during the day while I'm driving and it's coming up with missed calls that happened on my WORK iPhone back at my house.    I don't even have iCloud backup turned on the work phone,  no FaceTime, no iMessage everything that could possibly be turned off on that phone is off.   It still happens.   I have had two iPhones for several years with this setup.  It's simple, Apple needs a on/off switch for syncing call logs.    I don't think they ever DESIGNED this to happen but it did.   It's really frustrating to come back to my phone that's maybe charging in my truck to see  6 missed calls and there is no way to know which phone(number) actually rang.   To me, this is a feature that has NO business being on anyones phone.      I have been avoiding creating a new apple ID for the work phone simply because I have contacts that I like to share on both phones because even my personal iPhone is still used for my business throughout the day.  The other phone is just my Company phone number that i've had for 13 years and I don't want to discard that number.   Therefore, I have two phones.  I leave the iPhone with my company number at home because of the unwanted calls to that one from solicitors.  

     

    I've made a few calls to apple regarding this and no one has said this is working as DESIGNED, they all say it shouldn't be happening.   I am hoping that Apple can fix this issue for those of us who are single users with two or more phones.    Again, I know for a fact this has nothing to do with iCloud drive.  

     

    Apple finds a way to sneak things in, like when you do an update on your iPad and all of sudden iMessage is now turned on,  FaceTime is now turned on when all those features were switched off prior to updating.   I really can't stand that.    All features and options should remain as they are, regardless of the update.   Let the users decide what they want to keep on or off.    Shouldn't be that hard!

  • by Tmak14,

    Tmak14 Tmak14 Jan 14, 2016 11:11 AM in response to chaldoal
    Level 1 (0 points)
    Jan 14, 2016 11:11 AM in response to chaldoal

    She is not seeing your calls because she has iCloud Drive disabled in her iPhone's iCloud settings. And you are seeing her calls because another device in your account is linked to your wife's phone via facetime or cellular phone forwarding. Check that iCloud drive is disabled on all of your wife's devices. After that delete your recent call history. You and your wife will not share one call list via iCloud Drive but your wife will have to lose iCloud Drive functionality on all her devices.

     

    The culprit is a master call log file in iCloud Drive that all your devices that have iCloud Drive enabled sync with. Also devices that have iCloud Drive disabled, sync indirectly to that file by syncing with any device set up with the same facetime number or cellular phone forwarding, that other device syncs the call with the master call list file in icloud drive, if that other device has iCloud drive enabled. So disable iCloud on the other devices linked to your wifes facetime number.

  • by ndcoach29,

    ndcoach29 ndcoach29 Jan 14, 2016 3:01 PM in response to barneyman
    Level 1 (0 points)
    Jan 14, 2016 3:01 PM in response to barneyman

    I had suddenly started having this issue too and it was a little irritating when I kept reading that it was supposed to happen when the fact is that it had not been an issue for years and was suddenly and issue.  My kids share my account not only because they are kids but also so that I can keep track of what they do online and I saw no reason whey I should suddenly change that and be rid of my handoff convenience to all of my other devices…apple is too smart for that.  I figured it was related to a recent update but didn't find anything that would state that…not sure if anyone else found the solution yet, but here it is.

     

    Pretty simple but pretty hard to stumble upon. 

    http://www.cultofmac.com/391439/pro-tip-how-to-disable-calls-on-other-apple-devi ces/

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